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About the Business
This is how memories happen. Craveable Gourmet Burgers served up with Bottomless Steak Fries® and endless smiles among family and friends. Your Red Robin meal lasts as long as you do. No glares, no stares - just Yummm® moments to fuel the soul.
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Overall rating
169 reviews
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1 star
- Nov 19, 2023
We started with the mini tower of rings. So yummy! Then the burgers came.
Mine is the Scorpion. It's a great burger with fried jalapeno slices. Really great. No matter, it was delish. Jackson's was the Bleu Ribbon burger.
Of course there's Modelo on tap too. And endless fries. Liz took great care of us and it was the perfect time to be there. Not too crowded yet.
Thanks Liz for taking care of us!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Red Robin
Nov 19, 2023
Thanks a bunch for taking the time to share your positive thoughts! We're delighted that you found our food and service to be exceptional. Your satisfaction is what motivates us to continue delivering excellence.
- Bill C.Springboro, OH479189Mar 29, 2024
Something was wrong when we arrived at Red Robin today. We couldn't smell the charbroiled burgers from the parking lot. Ordered our usual and after the first bite we sensed something was wrong. After a quick Google search we learned that Red Robin has ceased charbroiling over flame and is now cooking burgers on a flattop for a better 'sear'. WTF. Corporate executives make the worst mistakes. Their burgers now taste boring and have lost the unique RR flavor. They just lost another long term customer. We won't be back.
BTW the service at this store was great. My beef is with the corporate decision makers. No pun intended.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Red Robin
Apr 1, 2024
We're sorry to hear about your recent experience with our burgers. We value your feedback and understand that changes can sometimes be a surprise. We're glad to hear that our service team was great, and we'll definitely pass your comments about our cooking methods to our corporate team. If you have any further concerns, please reach out to us at Guest-support@redrobin.com or 877-733-6543.
- Bruce B.Dayton, OH81Feb 18, 2024
Came to the Beavercreek location at 3:30 on a Sunday for a party of 12. Was told the wait was 40 minutes. Which was not a problem as everyone was planning on getting there around 4:00. There were a few people waiting so thought nothing of it. At 3:50 went back in side, as waiting saw some folks come and leave without ever getting seated. At 4:15 asked when our seats would be ready and was told they were short on servers and the wait would be a bit longer. Our seats were finally ready at 4:20. There were only a few customers sitting and eating. Some tables weren't cleared. Lighting at our seats did not works and was told they short circuited when the building got hit by lighting ( we hadn't had a storm in over six months)
Waitress came to take our drink orders and some alcoholic beverages were not available. As we waited for like 15 minutes for our drinks we ordered food and several times the waitress said they were out of items requested. By this time it was 5:00. At one time the waitress came by to check on our drinks and told us that they were short on kitchen help. But I saw a few take out customers leave with food long before our food came at 6:00. Couple items were not made as ordered and had to be remade as take out and were replaced faster the our original order
Be a long time before I and my guests return to this locationHelpful 0Thanks 0Love this 0Oh no 0Business owner information
Red Robin
Feb 20, 2024
We're saddened by what you experienced and would like to discuss this further. Please don't hesitate to contact us at 877-733-6543 or email us at Guest-support@redrobin.com. We hope to hear from you soon.
- Nov 7, 2023
I hadn't been to a Red Robin in years and very much enjoyed my lunch here on Sunday. There were 3 of us in the party.
First, I appreciated that we were told that the wait for a table would be 30 minutes and it only ended up being around 10.
We were sat in the bar and our server was very attentive, friendly and really wonderful!
My partner and I split a Guacamole bacon burger and Clucks and Fries. Burger was prepared to perfection, the fries were hot and the chicken was juicy and great!
Overall we really enjoyed our experience at this Red Robin. I would completely recommend and look forward to returning.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Red Robin
Nov 7, 2023
We're so glad our food and service could impress you, Scott! Thanks for the great review. We appreciate your support and look forward to serving you next time!
- Israel J.Springfield, OH0171Apr 14, 2024
Burgers are good, but damn it's expensive.
My girlfriend and I each had a burger and fries and 2 beers each, bill was $82.00 ! That makes $95.00 with tip ! For burgers and fries ! Won't go back, no burger and fries should cost almost a days salary.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Red Robin
Apr 15, 2024
Israel, we appreciate your feedback and understand your concerns about pricing. We strive to provide a quality dining experience that's worth every penny. If you have further concerns, please reach out to us at Guest-support@redrobin.com or 877-733-6543.
- Steve B.TX, TX0511Mar 23, 2024
Consistency is key. My go to for a burger or chicken salad. Bar is quieter than main restaurant area. Bartender is awesome!
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Red Robin
Mar 25, 2024
We're glad to hear you enjoy our burgers and chicken salad, and that our bartender adds to your experience! We appreciate your feedback about the noise level. Feel free to reach out to us at Guest-support@redrobin.com or 877-733-6543 if you have any further comments. Thanks for choosing Red Robin!
- Gerald H.Liberty Township, OH0131Apr 7, 2024
Wow where to start. We arrived at 3:34pm we're sat quickly. Took 10 minutes to even have a server acknowledge us. She took drink orders that took a long time to return as well as our food orders. We left as the receipt says at 4:45 no food. We just wanted to pay for the drinks and leave at 4:35pm it took 3 people to get the ticket from our server and after threatening to leave to pay for the drinks. After all this the drinks weren't even comped to say please give us another chance. Won't be back
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Red Robin
Apr 8, 2024
We're really sorry to hear about your experience, Gerald. It's important to us that our guests feel welcomed and served promptly. We'd love to discuss this further with you. Please email Guest-support@redrobin.com or call us at 877-733-6543 so that we can speak to you about your experience.
- Tom S.Macomb County, MI220Apr 5, 2024
The Food was not hot. The fries were cold, which is a shame because I've been to other locations and that has never happened.
The Burger was overcooked and also not warm.
Very disappointing to be honest. Could be so much better, just obviously needs better management to oversee these issues that can easily be resolved.
The Ambiance was ok. It was very cold in the restaurant however.
If the owner is reading this, you need to revamp your management to overcome these issues.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Red Robin
Apr 8, 2024
We're sorry to hear about your experience with the food temperature and the ambiance, Tom. We take your feedback seriously and will use it to improve. Please reach out to us at Guest-support@redrobin.com or 877-733-6543 so we can make things right.
- Hanna H.Miamisburg, OH010615Mar 3, 2024
Food was amazing and the garlic fries were delicious! Service was fast and attentive but they did mess up one of the orders. Restaurant looked clean and it was not busy during peak lunch time. I only gave 4 stars because the prices went way up. My burger was $16. My bill was over $40 for lunch with tip! That is insane. I just got a Burger, garlic fries, soda, and a desert.
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Red Robin
Mar 4, 2024
Thanks for stopping by, Hanna! We're happy to hear you enjoyed our food and service. We're always looking for ways to keep improving, so we appreciate your feedback regarding the pricing. We hope to see you back soon!
- Nov 16, 2022
Here I am again.
Pretty solid spot for a good meal. Burgers abs chicken sandwiches with endless sides not just fries but salads and veggies too. Staff is great, bar tenders is courteous and attentive. Prices are relative to a Red Robin. Atmosphere is warm and chill, TVs at the bar food out quick, no wait times.
Big shout out to Kristen top tier bar tender!
10/10Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Red Robin
Nov 16, 2022
Hi Daniel, thank you for taking the time to leave us a 5-star rating! We are pleased you had a good experience and appreciate your business. At Red Robin, we strive for customer satisfaction, which is why we value your feedback.
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