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Review Highlights
“I'm a fan of any coffee shop that has a drive thru and this PJ's has blessed the Northshore with drive thru coffee.” in 2 reviews
“I love the service, the new Nitro cans, the muffins are to die for and granita is a natural energy boost.” in 2 reviews
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Overall rating
19 reviews
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1 star
- Dec 26, 2021
Peach Palmer ftw. Love it and will never go back to the regular Arnold palmer. The iced velvet drinks are a bit like milkshakes tasty but omg so sweet. Drinks all around were delicious but a lot sweeter than I like.
The thing I found off was they didn't have soap in either bathroom. When asked about soap the response was they can't fill them because it's handled by a third party. Most places would get a temporary countertop soap dispenser till the main ones get filled. The disturbing thing about not having soap is if that's a bathroom the employees use it's illegal for them to not wash their hands after using the bathroom. While I always have hand sanitizer I imagine not everyone carries that around on their person.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Reid N.
Dec 27, 2021
Mali, thank you for the review and for your feedback. We are so pleased to hear you enjoyed our Peach Palmer and Velvet Ice! However, we wanted to address your concern: cleanliness is of the utmost importance to us, and we want you to know our team takes very careful measures to ensure our guests can enjoy their brewed beverages in the safest and cleanest environment possible. Your comment is taken very seriously, and if you have any other concerns you’d like to discuss with us, please don't hesitate to send an email to Christian.petersen@ballardbrands.com. Thank you!
- Cindy R.Mandeville, LA02Oct 10, 2023
I purchased a scone and coffee as I love my special treat from PJs Coffee. However, after taking a bite i realized the scone was burnt and hard as a rock heated. I returned to said store and was interrogated as why the scone was smaller, mind you, I broke it up trying to find a softer spot to eat, as if I had eaten half of that horrible scone. Then she gives me another scone in place of the burnt one only to find this one hard as a rock. I got a refund for that scone. I should of asked for my $1 tip back as I always give the workers a tip for delivering such great product and courtesy. Not today! This store should take some cooking lessons from the store on hwy 190, hwy 22 and hwy 21 all of which have never disappointed me.
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Reid N.
Oct 10, 2023
Thank you for bringing your experience at PJ's Coffee to our attention. We apologize for any dissatisfaction you may have encountered during your visit. We take your feedback seriously and would appreciate the opportunity to discuss it further. Please email us at christian.petersen@pjscoffee.com so that we can address your concerns directly. We value your business and hope to work towards a resolution that leaves you satisfied. -The PJ's Coffee Team
- Joseph B.LA, LA06Jul 14, 2023
PJs is a quality coffee shop. Far better than that green logo spot. The coffee has a smooth richness and the granita is a treat on a hot Louisiana day.
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Reid N.
Jul 15, 2023
What a fantastic review! We're absolutely delighted that you enjoyed your visit to our PJ's location. We strive to create a warm and welcoming atmosphere where customers can relax and enjoy our amazing drinks. We can't wait to serve you again soon.
-The PJ's Coffee Team - Quan M.Baton Rouge, LA46134324Feb 25, 2021
**Coffee Lover**
Dropped by after an appointment, and boy was I amazed. I'm not a usual customer here, so I'm not familiar with their known staple. I ordered my usual for most places, a latte. I know a latte seems simple enough, but it can have a hiccup. If the entire mixture isn't steamed, you'll end up with a lukewarm drink. They did it perfectly. I was able to enjoy my hot latte during my drive back to Baton Rouge. Hot and tasty! The barista I came in contact with was very friendly and made sure I was pleased with my drink before concluding the sale. I forgot to mention, I was in a drive-through! Great latte and friendly service here! No need to say more.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Reid N.
Feb 25, 2021
Quan, it's wonderful to hear we amazed you! Thank you for trying our Cafe Latte, and for loving it! We appreciate your words and we hope you visit us in the future.
- Marielle S.New Orleans, LA20022997222Aug 28, 2019
This review is going to be short and sweet, just like my visit. I'm a fan of any coffee shop that has a drive thru and this PJ's has blessed the Northshore with drive thru coffee. I went through with no issues, my coffee was well priced and to my liking. Service was friendly and I have no complaints.
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Reid N.
Aug 29, 2019
Marielle, we are thrilled to hear that your visit was short and sweet! Thank you so much for being a fan of our convenience, and please use our drive-thru anytime!
- Scott B.Covington, LA3897Jan 7, 2019
I love the service, the new Nitro cans, the muffins are to die for and granita is a natural energy boost. Their original iced coffee is to die for. Add a little chocolate:)!!
Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Reid N.
Jan 8, 2019
And we love you right back, Scott! Thank you so much for this amazing feedback, as hearing we exceed all of your expectations makes us proud! We'll see you next time you're in need of your coffee!
- RedLikeWine A.Madisonville, LA06Dec 5, 2020
The place looks fabulous and the coffee is great but the young guy taking the order was unfriendly and rather rude. He also was not wearing a mask. This is very bad, especially in terms of preparing coffee and food. I will not go there again.
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Reid N.
Dec 7, 2020
We're disappointed to hear this, as our team member should always display kind and friendly experiences. We'd like to invite you back for another visit, as we are sure we can make this right. Please email us your phone number and availability at Christian.petersen@ballardbrands.com, and we'll be in touch. Thank you.
- Julia M.Covington, LA0101May 5, 2019
Usually a good pjs.
But we just got macadamia honey velvet ices.
Super slow service, waited 5-10 minutes at the speaker with only one car in front of us at the window, with two people working.
Rude employees. Also, they asked if we wanted whipped cream, we said yes please. No honey added, no whipped cream, and there is super blocky, chunky ice in our drinks. I'm literally "eating" my drink. Lol
Ugh.
Only gave two stars because my experiences here are usually decent/nice.
Today they sucked!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Reid N.
May 10, 2019
Julia, we're disappointed to learn of such an experience, as our drive-thru should always be seamless and prompt while delivering you delicious drinks. We hope you don't allow this to detour you from visiting us again, and if there is anything we can do to make this up to you please let us know at shanek@ballardbrands.com. Thank you.
- Bobby T.Covington, LA112Sep 5, 2019
Best Coffee in Town and the staff is very friendly and very helpful. I am very pleased with my experience with the service and the quality of my coffee I have been so many places to get a cup and I will say that PJ'S is the best!
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Reid N.
Sep 6, 2019
We are honored to be the best coffee shop in town, Bobby! Thank you for being so kind and enjoying our drinks the way you do! We look forward to serving you soon!
- Stacy S.Baton Rouge, LA14288438Jun 16, 2018
Popped in yesterday on a day trip. Ordered the Peach Palmer. It was delicious and refreshing. It tasted like fresh peaches were in my drink. Bonus I didn't know they had a Happy Hour currently after 2 pm. So my drink was half off! Made my Friday!
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Reid N.
Jul 10, 2018
Stacy, our Ginger Peach Palmer Tea Mixer is indeed delicious and refreshing! We are so happy to hear you enjoyed the lovely peach taste, and we are thrilled we made your day! We hope to see you again!