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About the Business
Find your nearby Pizza Hut® at 657 W. Main in Farmington, NM. You can try, but you can't OutPizza the Hut. We're serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
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- Jorge R.San Francisco, CA0136Aug 9, 2022Updated review
Pizza is good. What I hate is when you order online and you don't tip, they have you sign a receipt. But if you tip, they don't ask for a signature. Almost like they're making sure you didn't forget the tip. Not tipping for a drive through pick up. Delivery will get a tip, but not if I pick it up. Also, found some burnt wood in my pizza today. Not the first time I have found unusual things in my pizza from here. Maybe it's time to visit another Pizza Hut.
Helpful 0Thanks 0Love this 0Oh no 0Apr 11, 2021Previous reviewSeeing a lot of reviews. I only had my order wrong once and they gave us a $20 credit for the next time we visited. We used it on a free pizza. As far as topping. I mean, how much more toppings do you want? My pepperoni pizza right now literally has maybe half an inch in between pepperoni and my meat lovers is completely covered. I didn't order extra meat either. I highly recommend this place and I think only those who got one bad service day are making this place get really bad reviews.
- Jennifer K.Chesapeake, VA09Aug 25, 2022
Where to begin. Well if you like rude waitresses, poor customer service, self entitled, immature, ranting and carrying on like a 5 year old well this is the place. Oh and the food. Well order pizza and breadsticks. Dont get the breadsticks until you are almost done with the pizza and when they are thrown onto the table, Yes thrown onto the table, they will land on your pizza as the girl walks by and says here are your breadsticks. We weren't sure what that stuff was but it did not look like breadsticks. It had a gooey slime on top of what was suppose to be breadsticks. We asked her to take them back as they were cold. She grabs them and gives a big sigh and grumbles as she is leaving the table, they are not old. I corrected her on what i said.
I signaled to what I thought was the managed. Not sure as she was wearing a tank top and her bra was showing and looked like she did not realize she was suppose to be working. I told her what was going on. She said she would get someone else as he can handle her. Umm OK. So some other guy comes over after hiding behind a wall waiting for her to leave the immediate area. He said they were not able to take the breadsticks off the ticket as they were already made and sent out the the table. It is company policy. I have never heard of such a thing. But he then goes on to explain that she has had a couple of stressful days and they are helping her through them. I told him I did not care and that she either needs to grow up or go home.
I told him to please give me another item to replace the breadsticks and that I would never be back to this place.
Evidently this is sadly not a rare occurance after sharing my story with a friend she told me that she was sworn at while sitting at the table with a 7 year old.
So if you want to be abused, watch a tempertantrum by a supposedly grown adult this is the place for you.Helpful 0Thanks 0Love this 0Oh no 0 - Sinister N.Farmington, NM1682Mar 15, 2019
I placed my order online at 1:59 PM on a Friday afternoon. Set the pickup time for 5:15 PM that same evening. I pulled up to the drive-thru window at 5:29 to pick up my food. I was told the pasta portion of my order was never prepared. Submitting my order +3 hours in advance; even showing up 15 minutes after the pick-up time that I specified, and the order was STILL not complete. I understand it's a Friday and evening time as well. Given the busy time of day, I was still asked to come back in 10 minutes. So, my already prepared food was put back in the oven to warm-over while the unfinished portion had to cook.
They staff did try to make up for their mistake and credited me $10 on my next order (within 30 days).
I don't agree with their lacking performance and hope that they work together as a team and improve their time management skills.Helpful 0Thanks 0Love this 0Oh no 0 - Vada A.Farmington, NM075Jan 12, 2020
The pizza is greasy and to be honest bad.The employees are rude.We went in and half the tables we not clean
Helpful 0Thanks 0Love this 0Oh no 0 - Rick G.Farmington, NM026Jun 1, 2019
I Agee with the other reviews
Topping r short all the time
I ordered a large pizza last night
On thin crust supreme added x sausage
X sauce x pepperoni to make up for this
Was charged for it which is ok but no x
Of anything on it payed 26.00 dollars
Other pizza places other than Pizza Hut
Does much better job on making what
The consumer wants and pays forHelpful 0Thanks 0Love this 0Oh no 0 - Thomas M.Farmington, NM703Dec 3, 2017Updated review
My wife decided to pick up some pizza hut today. I am not a fan of this pizza hut on W. Main. I have not ate from this restaurant since my last review. Today's pizza was not bad. Minimal toppings and it did not look like it was just thrown together. Need to provide more toppings. Other pizza places in Farmington are kicking your butt when it comes to toppings. Still not at all what I expect from a pizza hut. Looks like they are improving, still not there yet. If your looking for good pizza try somewhere else.
Helpful 0Thanks 0Love this 0Oh no 0Dec 3, 2016Previous reviewTerrible customer service, Lack of toppings on pizza. Pizza looks as if was made in a rush. They sell wings there and I wanted some hand wipes, couldn't get any from them. Must have crappy a crappy manager. Don't go there find another place to go.
- Chuck P.Kirtland, NM67076Jun 14, 2013First to Review
FYI, this is the only place in town with a pickup window . As a former employee from a location in another city I can vouch for the fact that the dine in service here is marginal but the foor is up to pace with what I ecpect from the Hut.
Helpful 0Thanks 0Love this 0Oh no 0 - Brad R.Farmington, NM01Mar 5, 2019
The delivery drivers always forget stuff. Breadsticks, ranch, marinara. All stuff that you pay for. The manager seems to think it's the drivers fault. I feel it's a management problem. She does not like hearing that. I'd give zero stars if I could.
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