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“Margaritaville is a cute and casual spot to grab a cocktail or a bite to eat on Navy Pier.” in 120 reviews
“Robert our waiter is the single best waiter I've ever had.” in 7 reviews
“Was seated in the outer bar room which was all high top tables.” in 10 reviews
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About the Business
Margaritaville Bar & Grill at Navy Pier -- a new concept for Margaritaville and the favorite place to unwind and enjoy Chicago's lakefront. Visitors will enjoy the outdoor atmosphere, surrounded by the unique personality of Navy Pier and the Chicago Skyline. The seamless blend of the tropical atmosphere of Margaritaville and the comfort and charm of a Chicago neighborhood bar creates a casual and intimate place to take in spectacular views, listen to great music and enjoy a meal or cocktails with family and friends.
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Recommended Reviews
Overall rating
618 reviews
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1 star
- Denise B.Near North Side, Chicago, IL01Apr 16, 2024
we spent a long time at this place and Tanisha and August were great! Great service and August is a great bartender!
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Nikki H.
Apr 17, 2024
Thank you for the fantastic review, Denise! We're so happy to hear that Tanisha and August provided you with great service. We appreciate your kind words and hope to welcome you back soon for another wonderful experience.
- May 19, 20241 check-in
A must see on Navy Pier in Chicago. I will not lie. Everything is terribly over-priced. The margarita was too salty. The burger was just ok and the fries were not good. You can get WAY more for your money somewhere else in Chicago. But it's not about the money or the quality of the food. It's about Jimmy Buffet.
They did a great job making the inside look like a Chicago dive bar, but with all Jimmy Buffet everywhere. Jimmy buffet music, Jimmy buffet liquor, Jimmy buffet booze in the blender cups, Jimmy buffet themed food, etc. You come here for the vibes. The vibes are great.
This is a rare example of so bad and not self aware that is accidentally amazing. Everyone should go to a Jimmy Buffet's Margaritaville once in their lifetime.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Nikki H.
May 20, 2024
Thank you for visiting us and sharing your thoughts, Emm! We're glad to hear that you enjoyed our vibes and atmosphere. We appreciate your candid feedback. While our focus is on providing a unique themed experience, we also want to ensure that our food and drinks meet our guests' expectations. We'll take your comments into consideration as we continue to improve. We hope to see you again, providing an even better all-around experience next time!
- Sergio C.Homestead, FL7111Mar 31, 2024
My recent dining experience at Margaritaville after a day of fun at Navy Pier left much to be desired.
As a family of four, we were eager to unwind and enjoy a meal together, but unfortunately, Margaritaville fell short of our expectations.
Upon arrival, we were swiftly met with disappointment as we were asked to leave due to their strict no outside food policy.
While I understand the reasoning behind such a policy, I believe there should be some flexibility, especially for families with young children. In our case, our 5 and 6-year-olds were enjoying McDonald's chicken nuggets while my spouse and I planned to indulge in adult beverages and entrees from the restaurant.
The manner in which we were approached by the host was nothing short of rude. Instead of offering a solution or showing empathy towards our situation, we were quickly dismissed. It was disheartening to feel unwelcome and judged for trying to accommodate our children's preferences while still intending to patronize the establishment.
While I cannot comment on the quality of the food or service inside Margaritaville, the initial interaction left a sour taste in our mouths. A family-friendly restaurant should prioritize hospitality and understanding, especially when it comes to accommodating the needs of young children. Unfortunately, Margaritaville failed to meet this standard, leaving us disappointed and unlikely to return in the future.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Nikki H.
Apr 1, 2024
It is upsetting that we fell short of your expectations, and we apologize, Sergio. We would like to speak with you in more detail, to properly address the concerns you had. Please send us a brief description of what issues you encountered to finfeedback@margaritaville.com. We look forward to hearing from you soon.
- Brian H.Davis, CA922644May 19, 20241 check-in
Visited this spot on Navy Pier for a late-night snack on 5/17/24 at 9 pm and was left underwhelmed. Opted for the fried pickles to-go but found the portion size lacking for the $15 price. The bartender seemed rather rude and unfriendly, not just to us but also to her coworkers. Hoping it was just a one-off bad day for her, but overall, the experience fell short of expectations.
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Nikki H.
May 20, 2024
We are disappointed to see your low star rating, Brian. If you could please email us at finfeedback@margaritaville.com with a brief description of the issues you encountered on this recent visit. We look forward to hearing from you soon.
- Mar 23, 2024
The worst tourist trap you'll ever step on with lots of false advertisement. We came in here because they had a sign outside about $5 margaritas because of margaritas day, we decided it would be fun to get a drink before continuing exploring the area and did just that, when the bill came the bartender was like "oh yeah that signage shouldn't be there because that's only for actual margarita day, they forgot to take it down" and we ended up paying $15 per drink. The price isn't the issue, the value of the drink is. That salty juice wasn't worth $15 and to mislead people into walking into your establishment and then shrug it off is disgusting. Don't fall for their trap like we did!
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Nikki H.
Mar 25, 2024
It is upsetting that we fell short of your expectations, and we apologize, Marci. We would like to speak with you in more detail, to properly address the concerns you had. Please send us a brief description of what issues you encountered to finfeedback@margaritaville.com. We look forward to hearing from you soon.
- Apr 27, 20241 check-in
Nachos were good, but drinks weren't the greatest. It was definitely overpriced, but that's Navy Pier. Service was on the slow side even though we were one of the few patrons there. Our waitress was sweet, but kept pushing us to give her a review online while we were finishing up. One mention would have been fine, but it became a bit much after a couple reminders.
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Nikki H.
Apr 30, 2024
Thank you for your feedback, Meg. We're pleased to hear that you enjoyed the nachos, but we apologize that other aspects of your visit didn't meet your expectations. We appreciate your honesty and will address these issues to enhance our guest experience. We value your input and hope to provide you with a more enjoyable visit in the future.
- 705161201Nov 12, 2023
We came here to people-watch on Halloween, and to pay tribute to Jimmy Buffett. I am not a life long fan of his but I respect his talent and charisma, and was saddened by his death.
There were kids in costume but Navy Pier as a whole was rather quiet. We sat down right away, and tried to see if we could watch a World Series game instead of the same 6 videos on repeat! The poor waitresses must go crazy listening to that all day, even if they are Buffet fans! Frankly they seemed rather young to know or remember much about him. We were not able to get a World series game but it was fine. We got drinks (despite the name I stay away from tequila!) so I got a 'Boat Drink' instead, the Lovely cruise, with Wheatley® Vodka, Cointreau® Orange Liqueur, hibiscus, pineapple juice and soda water. It was sweet but really good! It was not my red meat day so I got fish tacos, a Chicken Caeser salad to share, and my party got the grilled chicken and shrimp.
We wanted to avoid fried foods, but unfortunately that appears to be their specialty! Who comes here for health food, right? I will get a Cheeseburger in Paradise next time, but the tacos were actually pretty good. The meat and fixings were fine, but the rice/black beans tasted underdone. The grilled chicken my other party ordered was burnt and dry. The shrimp was ok. We shared a slice of key lime pie for dessert. It was PINK to mark Breast Cancer Awareness month! It was sweet and tart, which was great next to ALL the candy/sugar we were consuming!
the place did get more populated as the time went on, with singles, adults and families coming in. It's a good place to bring kids, as they had candy to pass out, and the food is ok for kids. The music and videos were new-ish to us, so we didn't mind, but I tracked the game on my phone. I realize it's not a Sports bar, they want a nice chill vibe. I'll get something more decadent if I go back.Helpful 2Thanks 0Love this 0Oh no 0Business owner information
Nikki H.
Nov 14, 2023
Thanks for visiting us and sharing your experience, Jacqueline! We're glad you enjoyed the atmosphere and your cocktail! Your feedback on the dishes and ambiance is appreciated, as it helps us to improve. We hope to see you again soon!
- 122206529Nov 21, 2023
A bit in the greasy side when it came to the fish, shrimp platter. The Caesar salad was excellent however. The service was very sweet and very deserving of their tip.
The music is a bit loud here, but I suppose if you get a drink that's what you need!
Cheers!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Nikki H.
Nov 22, 2023
Thank you for taking the time to share your feedback with us, Christopher! We're glad to hear that you enjoyed our Caesar salad and service! We hope to have the opportunity to serve you again soon!
- Makenna H.Detroit, MI24454Apr 20, 2024
My first time at a Margaritaville did not disappoint. I'm not sure if it was the vibes from Jimmy, the food and drinks, or our AMAZING server, Finn, but I had a blast. I've heard mixed reviews from this chain, but we had nothing but a wonderful time. The bacon garlic burger was so amazing and I'm glad to have a souvenir cup that held my margarita. We made sure to stop by the merchandise before we left! I was nervous they wouldn't have a lot since it's such a small location but they had SO many options of merch to buy!!!! I got a great shirt and sticker to match my souvenir cup. Definitely worth going to!
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Nikki H.
Apr 22, 2024
Thank you, Makenna, for sharing your fantastic experience at Margaritaville - Chicago! We're thrilled to hear that you enjoyed the vibes, food, drinks, and service provided by Finn. It's great to know that you had a blast and loved the bacon garlic burger. We appreciate your support and look forward to welcoming you back for more fun times!
- Oct 30, 2023
Here visiting & wanted to watch the World Series, great spot to do that while enjoying some drinks! The boys were able to enjoy dessert and a Shirley Temple as well. Thankfully our waitress was very kind & went above and beyond doing an awesome job and helped us out with the fact that my phone was almost dead. She was on top of her game making sure if we needed anything. All in all, service was great, drinks were delicious, loved that we were able to purchase the adorable take home cups, and the dessert was very delicious!! Definitely would recommend this place. Wish we would have tried some food!! Thank You to our waitress Cheyanne for a great experience!!!! Everything was awesome!!
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Nikki H.
Oct 31, 2023
Thanks for the great feedback, Diane! We love to hear that you enjoyed our yummy drinks and excellent service on this recent trip in! We hope you make it back again soon.