Marco's Pizza

Since we moved here, we have felt as if there's a pizza drought- not much to choose from. This is our second time ordering pizza here. We really like the taste of their pizza. Great sauce, great crust. I only wish that they had fresh mushrooms. We also like their salads that are made to order.
The customer service at this location is amazing. I called back after we had placed our order to add toppings to one of our pizzas and the person helping me told someone there to pull my pizza out of the oven and add the toppings without and issue. Now that is customer service!! The owner is always there and is super nice. We live a bit outside of their delivery area but it is so worth it for us to drive here to pick up. We found a great pizza place and it's so worth trying!

The only reason I give Marco's 4 stars is because I wish they had one closer to me. If you're looking for a different flavor and style of pizza you have to try Marco's. I hate I didn't take a picture, but everyone was in a rush to eat by the time I got it home. We ordered the x-large meat pizza. It has 12 slices and there were only 3 slices left by the time we finished.

The ingredients are fresh. The sauce is very flavorful and they don't skimp on the toppings. I've also had their supreme pizza which is really good also.

I become more and more disappointed in this establishment every time my husband orders from here.
The pizza sauce is as horrible as eating a rotten tomato.
The smell really matches it's taste.
The wings are fine aside from the sauce, Jesus Christ the sauce awful, hot wings are out! It's like you chose the worst rated sauce from the lowest rating dollar store in town. I only ate two wings. I would recommend to just stop trying now.

The only good thing about the place is a salad.
If he orders from here again the last thing I can try is a fuckin sandwich. I pray that's not shit.

I just learned recently that Marco's Pizza offers a gluten free pizza and so I was really excited to try it. I got the cauliflower crust with alfredo sauce, pepperoni, cheese, and mushrooms. It was a little more expensive than I was expecting, but not terrible to make the crust a speciality one. I was actually quite surprised by how good the gluten free crust was. I am not a fan of some I have gotten at the store before, but this one exceeded my expectations. I ordered it for pick up and it was ready shortly after I arrived. They do not have any covid protocols in place, but there is limited seating in the store and so I believe the majority of their business is call in orders and curbside which is nice. Overall, I had a good experience with this business and the workers there!

The Garden pizza that we ordered was delicious, and the server who helped me was very friendly and cheerful.

My main complaint is that, in the small kitchen area, not a single one of the many employees was wearing a mask. I will not be returning unless Marco's institutes a mask policy or the virus situation resolves. It makes me sad to know that Marco's cares so little for the health of their employees and customers.

We started a new tradition with our family of weekly pizza Friday's and chose Marco's Pizza place as we drove by several times and now decided to give it a try. The lady at the register took my order, pizza with chicken, feta cheese, red onion, peppers and extra cheese, 15 wings with sauce, a brownie and a drink. She repeated it back and I paid and left to wait. First waiting time was double from quoted but things happen I understand. Yet, when I grabbed my order it was a great disappointment for us to get home all hungry and tired only to see that they gave us a pizza with only peppers and onions and some cheese. NO chicken! Seriously? How do you forget to put the main ingredient? Things got worse, as we noticed they put 14 instead of 15 wings. And small things like no napkins, no plates... this is the last time I tip for a take out. I suggest avoid this one, it's just dishonest.

We have been loyal customers to Marco's Pizza since we been living in Hoover area. We ordered the large Meat Supremo and a large Cheesy Pizza. The presentation of the pizza look terrible and the taste was bad. Something has change. I notice this a few months ago. It's just not the same. When I open a box of Marco's Pizza I expect nothing less than perfection. This is absolutely unacceptable. Check the team and hold them accountable. This pizza was the worse I ever seen.
# fix this

Very disappointed. Ordered via their website last night and the pick up time was 20 minutes. I am about 15 minutes away and in town on business for five weeks. Our group ordered 3 large pizzas.. Nothing crazy. Waited 20 minutes and drove to the store. That's when it got bad. After an additional 50 minutes of waiting in the store, the pizza was ready to pick up. 50 minutes of me standing there watching other pizzas come out .. Seriously????

What's worse is that the first pizza was ready, so clearly there was an issue with the last two. Regardless, waiting an hour to and pick up pizza is NOT acceptable.

There's another pizza place, Tortugas, which was closer to the hotel. Had been there several times in the last few weeks while we were here, but wanted a change. Should've stuck with them.

Marcos, first time and last time customer. Not even an apology for the wait. What a shame. I'll make sure not to visit this chain again.

By far the rudest Marcos pizza in Birmingham! I ordered a pizza tonight and it was sub par. Called the restaurant and asked for the manager and the guy on the phone (Diego) told em he was the manager. I asked for a new pizza and he told me that he didn't know if he could do that!! You are the manager, what do you mean you can't do that? Then he told me that I could bring the pizza back and get another! I said "you can bring me another pizza and I can give you this back!" He told me that he couldn't do that either!!

The dough was hard, toppings were skimpy, and qaukiry was worse than Dominoes!!! You pay 17$, you expect quality in return. This is the 2nd time I've had this problem here. Trust me when I say "there won't be a third!!"

I don't know who the general manager is of this place, but this guy has cost you the business of a loyal customer. And please believe that I will be telling EVERYONE I Hoover, not to eat here!!

If I could give you guys ZERO stars, I would!! Sorry, not sorry! You guys are terrible! Hope you replace your employees with people that focus on quality! I will be reporting you to your HQ in Ohio!!

Thanks!
Dash

I've ordered from Marco's twice, I am a New Yorker and from my standards, their pizza is not bad, they can't seem to get the crust right but the topping is excellent! I did not get any heartburn from their sauce and obviously, I enjoyed it enough to order 2x from them. The first time I ordered their pizza, I enjoyed it so much, that I ate the whole pizza myself over that Saturday and Sunday! They have a good recipe, they just have to figure out how to do the crust right!