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- Jan 5, 2022
I'm not sure how we got here, but we wanted the best Cuban sandwich in Syracuse, ASAP. To make matters more interesting, we had never tried a Cuban sandwich, or really anything genuinely Caribbean. By the way, it turns out that Syracuse literally has infinity places to get Caribbean food. We made this place our first after some heavy pushback from Esquina Habanera.
We were ordering blind, but it all felt pretty low risk. The Cuban sandwich definitely lives up to the hype. I voted for Esquina, my girlfriend voted for this one, but both are absolutely required to try. I prefer the compact feel of a grilled sandwich, but I couldn't forgive the lack of ham and mustard.
Sometimes if I'm in the area, I'll stop in just for empanadas. They have the perfect duality of crispy outside, soft inside I haven't seen matched anywhere else I've tried.
The maduros were an entirely new thing for us, as were plantains at all. It took me some time to make them work. You want them to be sweet, or savory, and they're almost both. The day we got these, I ate them with maple syrup, and then I contemplated for a long time if I should ever tell anybody about it.
The chicken stew was slow cooked and the meat fell off the bone. Loved the flavor, and the entrée pairs well with a sandwich. I ordered this a 2nd time instead of trying something else on a later visit. It was a pretty serious violation, but the meal is that good.
I also tried the Stew Oxtails for lunch. By then I had a taste for it, having tried oxtails from a few other similar places. These ones I couldn't get into. In fact, the whole meal was kind of off. The meat was very slow cooked and tender, but it was almost all bone. Even if there was more meat involved, I thought the taste was pretty bland. The rice that came with it was a blast of more of the same. It was like being overwhelmed by a taste you could hardly taste.
Personal feedback aside, this place is an easy five stars. Great place to stop in for some authentic food, at least the 2nd best Cuban Sandwich in Syracuse, and a ton of options at reasonable pricing. The owners are also very friendly, I think I talk to them every time I stop in. I'm overwhelmed by the other places I have yet to try, or I'd be back here a lot more.Helpful 3Thanks 0Love this 3Oh no 0 - Jun 17, 2022
Small little restaurant located in the Wescott neighborhood. I stopped in for lunch there recently for the first time. This is a Caribbean restaurant. I had a lunch special that was pork with yellow rice which was quite tasty and reasonable priced as well. My dinner special with a soda (Tropicola) was under $10. Is this the best Caribbean food I've ever had? No. But it was quite good for the price. I'll be back.
Helpful 1Thanks 0Love this 0Oh no 0 - Chris B.Syracuse, NY0151Dec 12, 2023
Delivery drivers beware...store door was locked waited outside 5min before someone opened the door. Order not even confirmed until I came in then told 10 min wait. Will not deliver from this restaurant again. Never been to a store like this very unprofessional.
Helpful 0Thanks 0Love this 0Oh no 0 - Aug 1, 2020
Wow. I will definitely be eating here again!! I ordered the oxtail stew and it was so good. The food was super fresh and basically melted in my mouth. I've never had oxtails before, but this was a great first experience. The rice and beans on the side were delicious as well. They know what they're doing!
Helpful 2Thanks 0Love this 2Oh no 0 - Tajmara I.Fontana, CA456342May 10, 2022
I'm so happy I found this restaurant. I wanted authentic Cuban food for a reason. I went to a local Puerto Rican restaurant (won't mention name). It was OK at best. Decent food but dry and not nearly as flavorful and juicy as this place. So of course, I'll be coming here from now on. I got stewed chicken, yellow rice, black beans (yes black beans), and of course plátanos. YUMMY!
Helpful 2Thanks 0Love this 2Oh no 0 - Deyonahdogenh S.Nedrow, NY162Jan 24, 2021
*best platanos ( sweet plantains) or amarillios
They never disappoint. I first tried them a couple years ago through my job bc they ordered from them for a work lunch.
I always get the same thing, it's soo good. I get the 1/2 chicken with rice and beans and a side of platanos. I mix it all up and it is delicious.
Staff is very friendly and helpful.
During COVID- they have been very safe from what I have seen. You can place an order online or call. And you pay at window and get your food. Minimal contact.Helpful 2Thanks 0Love this 2Oh no 0 - Doug S.Syracuse, NY2206Jan 19, 2022
Food and service are awesome! I work at the barber shop next door and everyone in the shop eats there A LOT.
Helpful 1Thanks 0Love this 1Oh no 0 - Samantha K.NY, NY11Jul 13, 2022
On their website it said they were opened until 10pm so we ordered online through eatstreet. Our order was suppose to be ready at 7:55 and we got there at 8. A woman working their said they were closed and we did not get our food. This place is not open consistently or follow the hours they have posted.
Helpful 0Thanks 0Love this 0Oh no 0 - Feb 15, 2017
When you enter this place, it screams authenticity. I felt transported in a land unknown to me. My strengths lie in Asian cuisine and not in that of "Hispanohablante" part of the world. I got the mofongo with a special request of "a little bit of everything."
I can't quite recall the specific names of the meats I got, but I had sausages, fried cheese sticks, beef, and a cheese sauce to accompany my mofongo, which for reference is a Puerto Rico dish with fried plantains as its main ingredient. The plantains are fried then mashed with salt, garlic and oil in a wooden mortar and pestle. I was dismayed to see that my mofongo didn't look like what I expected it to appear -- I blame this on myself ordering it to-go. The taste was delightful, albeit a tad on the plain side. The sausage had the most kick, and the cheese sticks gave you a guilty pleasure you won't forget. However, most everything, including the included salad and beef was quite forgettable.
A strength lies in their lunch menus, where they give you a smaller portion for only $6-8 dollars with rice. It's a great deal, and something I actually plan on trying this week.
One notable downside is their menu which is written in an artistic but illegible cursive that doesn't help your ordering experience. But when in doubt, ask.Helpful 1Thanks 0Love this 2Oh no 0 - N'kele B.Queens, Queens, NY0139Mar 10, 2020
One thing I can say is, this place makes good food. I enjoyed eating everything I ordered and do plan to return again. Two issues I have... one, I ordered an empanada and it was super cold in the middle. Like they cooked the beef, had it in the fridge and then made the empanada (I was given another one). Two, I ordered a stew beef lunch. Was I expecting a platter filled with food? No, but I did not expect 4 pieces of meat, a potato and rice for $7. If you're going to get any meal from here, just get the dinner. The lunch is a waste of money and it needs to be taken off the menu if they are going to be so cheap with the portions. Their chicken skin is overcooked and was kind of hard to eat. I also had to wait an hour for a pickup order which I don't understand...
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