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in Chicken Shop, Salad, Fast Food
in Fast Food, Burgers
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About the Business
Krystal is the south's original quick-service restaurant chain located in the heart of Brandon, MS. Known for its signature square burgers, juicy chicken sandwiches, and hearty breakfast, Krystal has been a staple in the community for many years. Whether you're in the mood for an early breakfast, quick and satisfying lunch or a late-night snack, Krystal is the perfect spot. With its friendly atmosphere and classic American menu, Krystal is sure to become your new favorite restaurant. So come on down to Krystal in Brandon, MS and experience the classic taste that has been loved for generations.
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Recommended Reviews
Overall rating
22 reviews
5 stars
4 stars
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1 star
- S D.Spring, TX152Dec 16, 2023
Terrible!!!! Haven't had Krystal in some time. Driving thru from Texas. Wife and I stopped in for lunch. The bun literally scratched the roof of my mouth! Both my meal and my wife's meal was as stale as could possibly be! While it has been awhile since we have had Krystal's, this has never happened to us. The meat was as dry as the buns, like a piece of leather. If I hadn't been in a rush, I would have gotten off the highway and returned the food. Someone please look into the quality of food this place is putting out! It's not fit to eat!
Helpful 0Thanks 0Love this 0Oh no 0 - Sussy I.MS, MS014Oct 16, 2022
I don't think the employees get paid enough to clean anything. Also the last most likely pre-made microwaved burgers they served us were even worse than the restroom's sanitization for example the bread was soggy and the chicken was definitely not cooked all the way. Either way we weren't there for some super good food but this restaurant set a new low for sure. To put in perspective on how bad this restaurant was I would like you to know I'm a 13 year old child who felt the need to write this review.
Helpful 0Thanks 0Love this 0Oh no 0 - Rebecca W.San Francisco, CA01Aug 4, 2023
placed my order 2x and still got hard biscuit and wrong order. Poor service
Helpful 0Thanks 0Love this 0Oh no 0 - James J.Flowood, MS016533Sep 6, 2023
this place was filthy when i came in here!! cook was pouring sunflower seeds in his mouth while cooking food service had some attitude too!
Helpful 0Thanks 0Love this 0Oh no 0 - Jason J.Brandon, MS02Dec 20, 2022
Went through the drive through at 9:40pm , employee said they we're already cleaned up for the night. He said they closed at 10. Good thing Taco Bell wasn't closed.
Helpful 0Thanks 0Love this 0Oh no 0 - Iris S.Dallas, TX2103711035Jul 7, 2019
This fast food chain is very much like White Castle that can be found up north. Thinner beef paddies, my husband and I were able to share the #1 combo with cheese (4 burgers, fries and a drink) for $7.50- it was a good snack size to share. Interior was nothing too special.
Overall, it was fine but we probably wouldn't eat there again.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Krystal B.
Jul 8, 2019
Hello Iris, we're sorry to hear that we didn't meet your expectations. We always want to stand out from the pack, so we make it our goal to provide the best service and the most delicious meals that'll hit the spot. We look forward to seeing you again for an even better experience.
- Dominik D.Shreveport, LA320595711116Jun 16, 2019
I enjoy the small burgers at White Castle and these reminded me of those. Both the classic and the chik were comparable in size and taste.
Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Krystal B.
Jun 17, 2019
Hello Dominik, we're happy to hear that we satisfied your cravings. We always want to stand out from the pack, so we make it our goal to provide the best service and delicious meals that'll hit the spot. Thanks for the feedback. We look forward to seeing you again.
- Christine S.Byram, MS951Mar 27, 2022
We have tried to go here night after night around 9-10 and the employees tell us they are closed. Online it says you don't close until 12?? Really frustrated. I wonder if the owners know how much business they are losing due to lazy employees.
Helpful 0Thanks 0Love this 1Oh no 0 - Lee H.Grafton, WI201286951Feb 23, 2019
The customer service was good. I would definitely visit this location again. No complaints, my order was correct and you don't have to ask for any condiments because they're out on the counter.
Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Krystal B.
Feb 25, 2019
We're glad you had a great experience at our restaurant, Maddilee! You can always count on our team to provide you with exactly what you ordered to satisfy your cravings. Thanks for letting us know how we're doing. We look forward to seeing you again.
- Misty J.Plano, TX0397Dec 23, 2020
Well, my mom and I were so excited to get to the first Krystal from Texas. However, we stood at the register and waited and waited and waited, but weren't acknowledged once! They stared at us, but never offered to take our order! We were the ONLY people in line! We finally gave up and accepted them refusing to serve us. Were we treated this way because of our Caucasian-American ethnicity? They disgust me and I'll never attempt to give my money to this organization ever again!
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