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Review Highlights
“I got a ginger shot with lemon and cayenne, a wheat grass shot and a detoxifier juice.” in 2 reviews
“Prices were about average from what I would expect for a smoothie bowl (and only 300 calories a bowl).” in 4 reviews
“I regularly go to the west side location on Coors but this San Mateo location is huge by comparison.” in 2 reviews
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Overall rating
54 reviews
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- C C.Albuquerque, NM21641Mar 9, 2024
Best juice bar I've found in the area. Other places I've been to make excuses on why their juicing machine isn't working but I've never had that experience here. It's out of my way but it's worth the drive to go here and get the best juices. I have no complaints about the customer service. They have always been friendly and haven't messed up my order.
Helpful 1Thanks 1Love this 1Oh no 0Business owner information
Juice It Up Customer Service J.
Mar 11, 2024
Thank you so much for your glowing praises, CC! We really appreciate your support, and we can't wait to serve you again soon!
- Jone S.Albuquerque, NM021May 8, 2024
Due to ongoing renovations in my kitchen, I decided to visit this establishment in search of celery juice. However, I must admit that the consistency of the juice provided by Juice It Up can be quite unpredictable. On certain occasions, the outcome is truly exceptional, while on others, it falls short due to the apparent lackadaisical attitude of the employees, who seem disinclined to cleanse the juicer. Unfortunately, my recent experience resulted in a rather unappetizing brown celery juice, which deviated significantly from the expected vibrant green hue and left much to be desired in terms of taste. Regrettably, I paid a rather hefty sum of $11 for this subpar beverage.
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Juice It Up Customer Service J.
May 9, 2024
Jone, guest satisfaction is very important to us, and so we're saddened to hear of your disappointment in your experience. We will be sure to share your feedback with the owners of this franchise location. Please send us an email at customerservice@juiceitup.com and kindly include a screenshot of your review to discuss this further. Thank you.
- Sep 10, 2023
I created my on raw juice because I love beet juice! The store was clean and bright. The staff was friendly, helpful, and timely with my customized raw juice. The create your own drink has the option to choose the base fruit or vegetable and add to it.
Helpful 1Thanks 1Love this 1Oh no 0Business owner information
Juice It Up Customer Service J.
Sep 28, 2023
Thank you so much for your glowing review, Gigi! It's always our pleasure to offer the excellent service that our guests deserve, so we are thrilled to hear about your experience. We hope you'll stop by again soon!
- Oct 8, 2022
Stopped by here for a pick me up with a colleague!
Considering everything is made to order, it was pretty quick! There were a couple people in line ahead of us, but they got our two juices and two shots out promptly!
Service was friendly and they helped guide us a bit with any menu questions.
I got a ginger shot with lemon and cayenne, a wheat grass shot and a detoxifier juice.
For two medium juices and two shots it was about 23 dollars. Overall, would definitely stop by and they had some awesome sounding smoothies.Helpful 5Thanks 0Love this 4Oh no 0 - Lilly E.Albuquerque, NM03268Mar 18, 2023
Terrible management and not good service. I felt bad for the employees because they were extremely short staffed and obviously whoever was in charge did not care... I'm usually very lenient because I have worked in restaurants too, but it took 30 minutes to make my bowl and they didn't even make it right. It was a beautiful bowl, but it was also all chunky and not blended and had the wrong toppings. Also, the employees did not always use gloves when making the bowls and this was gross to me. Multiple customers left out of frustration in the 30 minutes I was there.
Advice: avoid this place and stop promoting bad management where nice employees suffer the consequences.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Kelly W.
Mar 20, 2023
Unfortunately this happened right when 2 people did not show up scheduled at 1030 AM. Kylie from the Coors store was on her way to help, as soon as this happened. All the toppings on your bowl were added by spoons not by hand/. The customers that left was a large sports team that was not anticipated. The one employee that did show up was a long time employee. Please call the employer at 5054537848 who is very active in the business and does care. .
- Oct 11, 2022
Sooo yummy! I got the protein açaí bowl. You can add any 3 toppings, I added: banana, coconut, and granola. They drizzled honey on top. I like how you can customize the bowls this way. And they suggest what to add. This is very helpful! It was so refreshing, flavorful, and fresh. I really enjoyed my bowl!
Helpful 2Thanks 0Love this 2Oh no 0 - Destiny M.Westside, NM, NM01Mar 10, 2024
The worker with purple and black hair is amazing. i come in a lot and they are always friendly to me and always goes above and beyond. i never had a bad experience with them like everyone else working there. we love when businesses hire people with a BRAIN. this place needs better management first sure(why i rated 3 stars) but still love the bowls and smoothies the best.
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Juice It Up Customer Service J.
Mar 11, 2024
Thank you so much for your praises, Destiny! We appreciate your support, and we can't wait to serve you again soon!
- Stephanie T.Albuquerque, NM1622Feb 28, 2024
I came in on my lunch before I was helped it had been seven minutes. The first thing the worker says is the people behind me were here first. WOW that's how you great your customers! RUDE!!! The girl with the glasses was so rude to me after that. Zero people skills and customer skills! My first time here and my last time!!!! Awful experience!!!!
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Juice It Up Customer Service J.
Feb 28, 2024
Stephanie, I'm very sorry to hear that you didn't receive the customer service experience we believe our guests deserve. We will be sure to bring this to the attention of the owners of this franchise location. Please email us at customerservice@juiceitup.com and kindly include a screenshot of your review to further discuss this. Thank you.
- Amaya M.Academy Hills Park, Albuquerque, NM074Jul 15, 2023
The first time I went to juice it up, I was very happy with the speed of service, quality of smoothie and cost. The woman working at that visit was extremely kind and efficient. The second time I visited it took a little while longer to get my smoothie out. The only thing I did not like about the smoothie was it seemed to separate rather quickly. I don't think this would be a problem if you're the kind of person who likes to chug their drinks but it takes me a little longer to finish.
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Juice It Up Customer Service J.
Aug 1, 2023
Thank you so much for your glowing praises, Amaya! We really appreciate your support, and we can't wait to serve you again soon!
- Kim W.Sunnyside, Queens, NY404424Jul 16, 2023
Really Great staff! Like a little spot of sunshine and happiness when you step inside. And the smoothie was delicious !
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Juice It Up Customer Service J.
Aug 1, 2023
Reading your high praises makes us proud, Kim! We greatly value your continued support, and thank you for your excellent review! We can't wait to serve you again soon!
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