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About the Business
Jersey Mike's, a fast-casual sub sandwich franchise with more than 2,500 locations open and under development nationwide, has a long history of community involvement and support. Started at the Jersey Shore in 1956, Jersey Mike's serves authentic East Coast-style subs on fresh baked bread - the same recipe it started with over 60 years ago. The company's mission is to bring its customers the highest quality, freshest made sub in the industry and give back to the communities in which it operates.
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- Anthony J.Beverly Hills, CA411129Jan 11, 2024
AWESOME Crew working this afternoon.
The crew was so lively and communicated with all the customers, giving us that personal experience.
This was THE BEST service and interactive crew I have ever had the pleasure of meeting.
The whole experience from coming in the door to ordering was memorable.
GREAT JOB JERSEY MIKES CREW!!!Helpful 0Thanks 0Love this 0Oh no 0 - Robbie W.San Diego, CA172Apr 10, 2024Updated review
awful service. no point on ordering ahead your food won't be ready and no one see. I waited 30 minutes past my pick up time while the line that got there after me got their food first. Staff is oblivious. by far the worst jersey mikes I've been to as this regularly happens.
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Mike S.
Oct 13, 2021
Robbie, we apologize for the wait you experienced. We'd like to learn more about this order and make sure these concerns are addressed, so please send an email with the date and time your order was placed to shelbiskillern.jm@gmail.com. Thank you, and we look forward to hearing from you.
Oct 12, 2021Previous reviewThe slowest and most inept Jersey Mike's I've been to. I spent my entire lunch break waiting to pick up an order before a staff members told me they don't have an order with my name. I was still charged for the meal and had to walk out because my lunch break was over.
- Siegmund B.Poway, CA25Apr 16, 2024
if you ever come in and Tanner is working, you're going to have a great sandwich! I came in today at around lunchtime the inside was clean and I was impressed with the organization of the ingredients Tanner helped me make a decision on which sandwich to get in as I got to watch him make my sandwich I noticed how clean everything was overall I'd say I had an excellent time and I will definitely be coming back
Helpful 0Thanks 0Love this 0Oh no 0 - Brenda R.San Francisco, CA6535Apr 2, 2024Updated review
The sandwiches are consistently fresh and very good. The staff do their best and are cheerful which I appreciate. I'm a senior with some health issues. So I really appreciate that. Smiles are free and mean so much. Thank you for your kindness.
Helpful 0Thanks 0Love this 0Oh no 0Dec 14, 2023Previous reviewFriendly timely service. Good selection and variety. Love their turkey sandwich and chocolate chip cookies.
- Apr 17, 2023
Did online order for pick for the first time at my first time and came in and they told me someone called and canceled my order but the person called and didn't say who. Then when I checked my order status online it was still confirmed. I don't recommend doing pick up here as they don't notify you when ur order is canceled. I like jersey mikes but won't be back at this location. No apology either for the cancelation and the reason why I did online order in advanced was because I was in a time crunch.
Helpful 0Thanks 0Love this 0Oh no 0 - 567105510956Sep 11, 2022
Looks like I found my alternative to Subyway, in very rare situation do I crave a sub to eat and I'm always so hesistant to get one because usually Subway is the only option and their quality is very poor and not fresh especially when it comes to the meats. This place I always passed by but never went but figured to keep an open mind and this place was very clean and very friendly staff, they also slice their deli meats when you order so it's fresh ish feeling which is nice. Their lettuce and tomato tasted freshly sliced and not soggy. I also tried their hot sandwich and it was pretty decent, it takes a lot longer so better to order that in advance.
Overall I am happy to have kept an open mind, this will now be my go to place when I crave for a sub.Helpful 0Thanks 0Love this 1Oh no 0 - John H.CA, CA01Jan 29, 2024
Food and safety should be a concern here but the state of this restaurant every time I come in is terrible especially during lunch time (12pm). The morning folks are very unpleasant to speak too unless its the guy with the jokes. He is the only reason I still come in. This place needs some work and no one wants to see how dirty floors are when trying to pick up an order. Its disgusting. Go to jersey mikes on Pomerado for quality. 2 STARS and the only stars came from the jokes guy.
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Jersey Mike's
Jan 29, 2024
Hello John, We appreciate the time you took to leave us feedback. We completely understand your frustration and apologize for your experience. We've just changed management at this location and those concerns will be addressed.
- Mar 16, 2023
Was in town for the weekend and wanted a sandwich.... What do you know there was a WORLD FAMOUS JERSEY MIKE'S!!!!!!! I location parking was that great but once I did find a parking spot I went inside and was warmly greeted I asked for my FAVORITE SANDWICH #9 Mike's Way I RECOMMEND THIS LOCATION also the location was "cute" inside.
Helpful 0Thanks 0Love this 0Oh no 0 - Lisa M.Rancho Bernardo, San Diego, CA01Feb 18, 2024
Stop by for lunch and ended up at a circus with the 3 stooges . Totally messy workers . Was asked to help do their job by grabbing chips for them . Then mixed the tops of the sandwiches and just traded them out without adding back the condiments. Put sandwiches directly on the counter without any butcher paper . Workers chewing gum looking bored. Also, asked for salt and pepper and while the worker looked for it - it took a while, but every cabinet he opened was a mess .
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Jersey Mike's
Mar 21, 2024
Hi Lisa, Thank you for your honest feedback. We sincerely apologize for the frustration you experienced at our location. Customer service is important to us and we've made our expectations clear to the staff moving forward.
- John P.San Diego, CA02Nov 16, 2023
This place is bussin my grandchildren always love coming here and Ben is my favorite sandwich maker I know. :)
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