Chick-fil-A

Love this CFA. Food is always fresh, service is always quick, and staff is always friendly. I come here at least once a week and I'm never disappointed

Just popped in for a quick lunch while running chores. One person at register, he was pretty slow but friendly.
Very unusual for a Chic Fil A, but there was only myself and another couple dining in and yet every single table was dirty.
When I asked a worker for something to wipe my table, she handed me a wipe then offered to wipe it for me. I'm fine doing it, but also let her know there wasn't a single clean table.
Rather than grabbing a cloth and cleaning the dirty tables she just went back to what she was going. Just seemed odd. I worry about the cleanliness behind the scenes now. Hopefully it was just a glitch.

Y'all I love me some CFA but even though this location is closest to me, I'd rather drive to the Countryside location. The Oldsmar location lacks the "CFA way," the service is not strong, they often get orders wrong, the customer service lacks, and they don't seem to care.... It's not bad compared to other fast food restaurants, it's just not comparable to CFA standards. I cannot count how many times I've ordered a Diet Coke, left the drive thru taken a sip and it's a Coke. Yuck!

I grew up in Atlanta, my grandparents were close personal friends of the Cathy's, my adult children worked at CFA both over 3 years.... This location makes me cringe. Recently, in the drive-through, they gave me the wrong order. I circled back around and instead of getting in line I hollered at the boy who took my order saying that I got the wrong order. He should have run in and switch it out for me, instead he told me I had to park and go in. I explained that I could not because I had my dog in the car. He told me that's the only way I could get the right food. That's not Chick-fil-A customer service! I explained again, I cannot leave my dog in the car in 94° and he said again that's the only way you're going to get your food. I was baffled! So I kept circling around until I got to the pick up window. After the car beside me picked up their food, I hollered to the girl handing out food telling her I got my wrong order, she knew immediately the mistake she had made with me, apologized and asked me to pull forward and park and she would bring out the right food. That's how you do it! At least somebody was trained right.

Downhill BIG Time!!
Probably to pay for that remodel but the food taste like burnt oil I chipped a tooth from a chicken nugget.. The taste of the food doesn't even taste the same at all not worth spending $50 for three people to eat a combo meal rather go out to eat to an actual restaurant not a drive-through

Stopped by for nuggets and fries on 3/27/23 and couldn't have been more disappointed. It seems like most of the chick-fil-a franchises have given up on providing quality food. This was the LAST straw for us, after several really bad food services over the past several months. Our nuggets were extremely thin and overcooked, almost like chicken chips. Virtually zero meaty nuggets, and anything close to a nugget was overcooked. We ordered 3 packs of nuggets and everything was sub-par. I would guess that CFA is cutting corners now to save money at the expense of giving the quality they used to be known for. Also ordered a large fries and the fry box was only filled 1/2 way. Unbelievable.

Also, when we pulled into the drive through lane there were 6 employees just chatting, while the car in front of us was ordering the 5 other employees chatted and took their time to finally get to us.

Not impressed with the direction of chick-fil-a recently, so much that we no longer consider it our "go-to" or even some place we want to return to.

I can say with confidence because I always come here because it is the closest Chick-fil-A to me that even with the new additional lane this place is so slow compared to other chickfilas I have been to. It takes forever and they always forget something in my bad whether that be sauce or straws. I actually used to work at a Chick-fil-A and I can say it is clearly stated on the screens what to put in the bags such as sauces etc. I'm not really one to leave negative reviews, but I'm just beyond frustrated at this point.

Hi Bill, why doesn't your staff give the customer receipt anymore?? ya know a lil free sandwich here and there goes a long way....maybe they are thinking the same

It left me disappointed when I wasn't able to use my discounts. Everywhere else accepts it. Staff couldn't give me a reason why.

Chicken good
Fries good
Cookies good
People Nice
I've had some bad experiences but we've all had bad days

Order mobile walk up or drive thru. Place is fast and like all CFA locations people are super polite. Always a favorite