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- Grimace F.Bensalem, PA337224Apr 21, 2023Updated review
2 stars? More like -2 stars. Idk her name, but Virginia I would say.. hated her life more than we did. Oh goodness, a line? At 1 am? On a Thursday? You signed up for this. I didn't sign up for this nonsense that's for sure. I'm just a patron, you are a pilgrim
Helpful 1Thanks 0Love this 0Oh no 0Oct 7, 2017Previous reviewTerrible service, 3 am and I want to use a coupon & she says it's not valid because it wasn't presented while I ordered. Very strange because my usual encounters with BK ask for it when I pay. Must have just been lazy & incompetent. When I asked for her name so I could leave a review she replied 'Tiffany' which was a lie according to her name tag. Probably worst Bk experience, thanks
- Christine G.Rock Hill, SC0115Nov 5, 2023
Ordered whopper duo on my way to work just sitting down to eat all I got is a meat and 2 pickles why ask to customize if you going to do what you want to I'm pissed I haven't ate all day here until 8am I have nothing to eat
Helpful 0Thanks 0Love this 0Oh no 0 - Matthew Z.Ocean City, NJ09Jan 23, 2023Updated review
Once again terrible service and efficiency from a location that genuinely deserves to be shut down. I've never seen a store so terribly run before. They had people waiting 15min in the drive through with minimal customers before even talking my order. Seriously Burger King do better because your stores are supposed to represent your company and brand and so far all it's represented is your blatant negligence.
Helpful 0Thanks 0Love this 0Oh no 1Jul 18, 2022Previous reviewWould give zero stars if possible. I've never heard of a business locking it's doors at 3pm on a Monday with multiple employees inside. I called them to get their reasoning and the manager had the audacity to say they can't handle the business when there were only 2 cars in the drive through. These are completely unprofessional and disgraceful business practices and that "manager" obviously can't manage anything if he's locking customers out because he doesn't want to do his job. Mind you the location WAS NOT BUSY when I was there. This manager deserves termination and the ownership of this establishment needs to seriously reconsider their hiring decisions because your employees actions just made your entire company look bad, lazy, rude, and unprofessional.
- Patrick L.Philadelphia, PA44103445Aug 24, 2018
As of right now, this location has a 2/5 average, and with good reason. In the past this BK has been one of the worst I've been to. However over the last few months its been slowly cleaning up its act, and things have improved a great deal during the mid-day shift.
Right now BK has a promotion called the Kings Meal Deal ongoing which is the cheapest possible fast food option around, so i have been to this BK far more times than i could ever remember to check in during, and have also seen the recent attempts to improve things by the staff here.
Food turns out pretty fresh so long as it isn't fired goods, which sometimes may be pre-prepared rather than fresh made to keep things moving during the lunch rush, requests to customize items are done correctly, and often result in freshly made food.
This BK is making an earnest effort to improve itself which is something i can absolutely respect, and i've seen very few under performing locations do rather then close their doors.
As far as BK's go, id proudly say that this branch has managed to eek out an average rating, at-least during the day time shift, i hear consistency is a real problem during the night shift, even though i haven't had it after the recent improvements.
Believe me if they slip into their old ways again, and give up on on progress you'll find out, at least if it happens while the Kings Meal Deal ensures my near daily dining at work.Helpful 0Thanks 0Love this 0Oh no 0 - Keith B.North Wales, PA16May 22, 2022
Sometimes the inside is open, sometimes it's not. No reason given. So then you have to wait 30 minutes to get your food in the drive through. Don't go here. If their not going to be professional then they don't deserve business.
Helpful 2Thanks 0Love this 0Oh no 0 - Amanda W.Bristol, PA1589Jul 9, 2018
I can review as an ex employee and a customer
As a employee for almost 4 years , it was terrible! But it also pays rent and the bills . The GM yelled at employees in front of customers making them completely uncomfortable and humiliated and at customers when they caused confusion within the transaction. If you had to call out he would guilt you into working ( even if you were sick ) .
As a customer now , I still see him yell at employees and have altercations with customers . The food most of the time is good , if the order isn't messed up . The bathrooms are always a disaster with toilet paper thrown about . I notice that the team members aren't very friendly but most like because of the gm yelling and talking down to them .
Ideally I would go to a different location where the employees aren't taken for granted.Helpful 2Thanks 0Love this 0Oh no 0 - Joe C.Philadelphia, PA836170Aug 19, 2018
.This particular location provides efficient service. Food arrives as ordered usually before you have time to finish filling your beverage. It is freshly prepared and at a good temperature. I opted for the kings meal deal along with an order of chicken fries. The burgers and fries provide for a quick lunch and at a price point of 3.49 for the meal deal is a tough value to beat. The chicken fries were suitable albeit being a bit on the dry side. The interior is well kept with ample seating, Internet accessable computers, tv's and clean restrooms. The comfort of the seating is a bit lacking in terms of comfort. The art decor is nice with the retro pictures of Levittown adding a local touch.
Helpful 0Thanks 0Love this 0Oh no 0 - Matt C.Levittown, PA321112Jul 15, 2021
Worst BK around. Order is wrong every time, food is always cold. Today's order chicken sandwich add cheese no Mayo came out extra Mayo no cheese and I think they punched it. Go to a different location.
Helpful 1Thanks 0Love this 0Oh no 0 - Mike D.Perkasie, PA0802Sep 13, 2018
Late night staff sloppiness is beyond ridiculous. The food is thrown together and haphazardly tossed in the bag, they don't EVER get your order right, and GOD FORBID you ask for dipping sauce, the stingy bums give ONE PACKET
Helpful 1Thanks 0Love this 1Oh no 0 - Josh G.Bristol, PA754Dec 11, 2019
Fast and pretty reliable in drive thru and inside.. actually a pretty pleasant experience for a fast food place. Sandwiches made well and fries salted perfect.
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