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Review Highlights
“Came with a side of fries (crispy and tasty) and probably the best sweet and sour sauce I've ever had.” in 2 reviews
“The baked potato was also tasty as was the accompanying garlic bread.” in 3 reviews
“Yes, it is a cafeteria style restaurant.” in 3 reviews
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About the Business
Business owner information
Isabel T.
American Steakhouse, with locations in Bridgeport and Norwalk CT, has been a family favorite since it first opened its doors in 1978. Dine at either location and enjoy a delicious meal in a comfortably casual atmosphere with fast and quality service.
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Overall rating
38 reviews
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1 star
- Yoselyn F.New York, NY269345125Aug 16, 2022
This place is a throwback. When you walk in the decor and booths are reminiscent of the old family oriented restaurants that made good food for great prices.
We ordered the ribeye and steak and tenders combo. We asked for medium well and got slightly done. But it was delicious! The potato came with tons of butter and once I dropped the sour cream I was in heaven.
The tenders are good but come with a sauce that tasted like sweet and sour. The fries were fresh.
If you loved Tads Steak come here!
Overall a great choice for quick lunch that you don't eat in your car. I would definitely come back. Just wish they made jus because if they did they would be perfect!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Amy D.
Aug 22, 2022
Thanks for your feedback Yoselyn. American Steakhouse appreciates your business; hope to see you again soon!
- Giselle C.Norwalk, CT02Nov 5, 2023
Good food, bad service. Salad bar was closed and waitresses will not come up to you and ask you if you would like something. I asked them if I could have butter and they said they would come to my table, I finished my food and they never came. The Waitresses were all rude to every customer. They did not go to anyone's table and it was a very quiet day. Maybe 8-12 people in the restaurant.
Helpful 1Thanks 0Love this 0Oh no 1Business owner information
Amy D.
Dec 11, 2023
We're so sorry to hear about your experience Giselle. Our service staff usually gets five-star reviews on a regular basis! We're not sure what happened during your visit. We hope you give us another shot.
- Ernesto G.Bronx, NY081Apr 16, 2023
Service was poor order was mixed up 2 times
Poor communication between staff an customer. I would try again since they screwed the order upHelpful 0Thanks 0Love this 0Oh no 0Business owner information
Amy D.
Apr 20, 2023
Hey Ernesto. We want to thank you for rating us and apologize for the service you received. Our team is wonderful and is usually fantastic with our customers. We're not sure what happened on your visit but we're glad to hear you'll be back to give us another shot. You won't be disappointed!
- Daniel L.Plymouth, MA17571Jul 2, 2022
Can here for the first time 07/02/22 with my girlfriend and the food was good and hot definitely get a lot to eat for your money.
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Amy D.
Jul 5, 2022
Thanks Daniel. We're so glad you and your girlfriend came in on Saturday. American Steakhouse appreciates your business. Take care and hope to serve you again soon.
- Richard W.Ardsley, NY14241185May 28, 2018
The name of this place is pretty misleading. I wouldn't really call it a steakhouse I would call it more a cafeteria that sell steak. The prices are so cheap that it makes it worth if you're looking for a very basic meal. The place gets pretty packed and the salad bar gets refilled constantly so you know the food is fresh So if you're looking for a cheap place to have a basic steak and large salad bar I would try this place
Helpful 4Thanks 0Love this 0Oh no 0 - Vineet B.Stamford, CT2192Sep 18, 2020
Great location, super friendly staff, food is always on point and great portions. I crave their steaks and ribs, and am so glad they are in Uber eats and their website delivers!
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Amy D.
Sep 21, 2020
Thanks for the great review Vineet. We'll keep a Steak & Rib Combo meal ready for you ;)
Order online for fast, curbside pickup! https://americansteak-shop.cust.urbanana.com/ - Gus R.Mamaroneck, NY66260478Mar 11, 2018
I've been to this steakhouse since I was a kid. Now that I am an adult I came back to this steakhouse. Well the burger wasn't as flavorful as I remembered. It was bland and not much too it. The atmosphere and decoration is the same as I remembered. It's an okay steak house but overall I came for the memories and to try out the food again. They do have weekday specials which is nice and they do accept credit and debit cards. They have a buffet style salad bar which is nice. I would recommend to come if you've never been or have childhood memories here.
Helpful 3Thanks 0Love this 0Oh no 0 - 239181368Sep 23, 2017
The steak and ribs were well cooked & tasted great. The service could be improved. The seating areas and buffet bar are outdated, poorly kept, and dirty. Also, they don't make anything from the grill after 4pm. When I asked about it, they pointed to a sign. Not very satisfied with this visit. 2.5.
Helpful 1Thanks 0Love this 0Oh no 0 - Gerald L.Baldwin Park, CA402131Sep 23, 2016
Years ago back in the early 90's time period, when I was living in Norwalk, this steakhouse was my place to be with friends, family,e.t.c.. Good steak and fries combo with endless shrimp basket,e.t.c....As I made my return to this place not so long ago when I visited Norwalk, the quality of the food and the place in general has went down south to hell......The chicken soup broth is watery with no taste, my fries was cold, not even well cooked and my steak was so rubbery that I needed to dig in deep to cut my steak (Should of brought a saw or something).
As a conclusion, this is not even a restaurant that I once remembered years ago, but more like a cheap cafeteria with the worst customer service that can't even speak English well...Trash restaurant in the highest order!!Helpful 4Thanks 0Love this 2Oh no 0 - Chris C.Los Angeles, CA80906Aug 4, 2009First to Review
Don't let the name fool you, this place isn't American and it isn't a Steak House. The place is practically a cafeteria, with the main difference being the prices as much higher than you'd expect from cafeteria food, a small simple sandwich will run you over ten dollars and will likely be worse than something you can find at a Subway restaurant a block away for half the price.
While I haven't actually seen the steak here, I passed by it and it looks like something that came out of a freezer, pre-cooked perhaps in a warehouse hundreds of miles away. Seriously, I don't really understand why they put the word "steak house" in the name with all things considered, sure its catchier than their previous two names Bonanza and a Family Affair but its incredibly misleading.
You'd think with their high prices, they'd at least have a decent staff, right? well, their staff is probably worse than whatever you'd find at the shadiest McDonald's. I'd have to repeat the name of my order several times and even then they'd find some way to get something minor like the soda wrong. Not to say they don't work hard because they put a lot into the food preparation but I feel like for the price I'm paying for my food, American Steakhouse should at least hire workers that can understand enough english to take my order.
The food itself, like something you'd find out of a cafeteria, was fairly inoffensive but nothing memorable or distinct. For the amount of money you are paying, you deserve better.
The place advertises heavily on low-budget local cable channels such as News 12 with a theme song that seems straight out of the '80s and a video game caliber 3D animated mechanical bull that throws a basketball into a hoop. This commercial almost is "so bad its good" and its perhaps the only thing the location has going for it, luckily you can at least hear the theme song in all its cheesy glory on the website for the place, you'd probably enjoy it more than anything they have at the place...Helpful 5Thanks 0Love this 5Oh no 0
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