Wendy's

Anytime we go here at NIGHT the staff is so rude. Feels like a burden to place an order here and receive a simple order. They pretty much throw your food at you and look so annoyed just to do their jobs. They need new management.

the absolute WORST costumer service i have seen in a while they need new workers BADLY DONT RECOMMEND

This is by far the worst Wendy's I've been too. I always wonder why there isn't anyone ever there and I answered my question and it's because of the customer service and I even went there one time to get breakfast and they still had lunch/dinner menu up. Workers were outside and no one even attempted to switch over.

Just horrible please shut down or get new mgmt

This place needs new management bad. They have to be the slowest fast food joint in all of Sanford and if the line isn't wrapped around the building everyone is outside smoking. No one wants to see the people preparing their food outside smoking with their a$$ showing

Horrible experience. Never going again.
Order was completely wrong cashier taking order was extremely rude. Didn't get what we paid for and didn't ever receive straws for any of our drinks.

We went to grab lunch at 11:45 on a Saturday. The lobby was locked so we tried the drive thru to be told that they are closed. We went out of our way to go there, a bit frustrating!

This is not aimed at day shift at all. But more so for night shift. Day shift is awesome. Friendly and welcoming. But as I work right near it I pick up dinner for my husband and son after work sometimes and it's a whole other story. EVERY-TIME I get attitude. If I'm ordering through the drive through I hear the grunts and sighs and can very much tell they're irritated just due to having to take my order. I stopped getting the large sodas with the combos because they never offer me a carrier. If I ask for one then again I'm met with attitude because they have to reach up and grab a carrier. So I stopped asking for sodas. Last visit last week I had 3 bags and instead of handing them to me one at a time she started pushing them at me. I said I didn't think I could grab them all at once and almost dropped them all. Luckily I managed but it's not professional. Not friendly. There's no hellos, goodbyes, thank you'd, your welcome. Nothing but dirty looks and your food practically thrown at you. They're not just unwelcoming but mean. If it weren't for my husband and son I wouldn't go there at night. I don't pay for half ass food over priced food to be treated like crap as well. :((

No please or thank you at the drive through and only chicken on bread!!
They forgot not only their manners but the rest of the sandwich too!

Marcus, the manager... Didn't seem too bothered when I told him when going in to return the food and a refund.

First, it was difficult to get someone on the speaker in the drive thru.

Secondly, I ordered the Dave's Hot & Juicy with bacon (combo). It didn't have cheese or bacon.

Thirdly, no receipt.

Fourthly, the female at the drive thru (long red braids) was unfriendly. No greeting. Goofing off on her headset. Handed me my food without a word and turned her back on me.

I drove to the entrance to get my burger fixed. A male employee wearing a headset was sitting on the curb next to the entrance smoking. So unprofessional.

There is a seriously terrible smell inside. Could be sewage gases. Just made my stomach turn.

The female wearing all black, she was not happy to be there. Her hair is unkept, falling everywhere.

I saw another female cooking my burger. She had an exaggerated hair style. No hair net. No one wore any kind of protective gear to prepare/handle food.

The uniforms for the males are about 4 sizes too big. Their shirts and pants look like pulled curtains.

This isn't a bad day either. This is my second time here and it's consistantly bad.

Worst Wendy's I have ever been to. I've been here a few times and every time something bad happens. Is it karma or really crappy workers? More than likely the latter. The latest scenario:
-- Ordered a burger with no bun- received one with a bun that was also very cold (probably one they had already pre-made).
--Ordered a small chocolate frosty- did not receive it.
--Here's the clincher- Ordered a sprite. Girl with red braids hands me a drink that contained dark colored soda. I tell the girl that I ordered a sprite and that this drink looks like coke. She looks into the top of it and says and I quote "hold up, hold up. I get those two confused.. uhh... yep... this is sprite. You good." I begrudgingly trust her judgement and accept the beverage. It turns out to be coke zero or diet coke.
This is the last straw. This is literally comical. Where do they find people this bad at their jobs? I have decided from now on I will never eat fast food again. Not just at this Wendy's. I mean anywhere. I'm going to buy frozen burger patties, nuggets and fries and just heat them up at home, as that's basically what fast food does anyway. And guess what? I'm assured that I will get my own order right. Yes you read that right. This place has made me so infuriated that I have sworn off all fast food. Thanks Wendy's :)