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About the Business
When you donate and shop with The Salvation Army, your support provides the main source of funding for our residential Adult Rehabilitation Center programs. These programs are offered on a charitable basis, with no insurance required. Make a difference today by donating and shopping with us!
Ask the Community
Q:
Do you guys accept blanket and bed sheets washed of course?
A:
Eren O., Thanks so much for thinking of us! Yes, we are able to accept linen for donation. Our Fontana Thrift Store & Donation Center Team can assist with your donation drop-off Mon-Sat, 9am-7pm, and Sundays, 10am-6pm. We greatly appreciate your… more
Destini P., Business ManagerÂ11 months ago 1 person found this helpfulQ:
Do you pick up furniture for donations?
A:
Hi Manny S., Thanks for your inquiry and for thinking of us! We'll gladly accept items in sellable condition that are not broken, ripped, stained, or significantly worn, as we do not have the resources to repair or recondition donations. We no… more
Destini P., Business ManagerÂ1 year ago
Recommended Reviews
Overall rating
26 reviews
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1 star
- May 16, 2022
Clothes has plastic tags with colors on them , it usually indicates the 50% off sale depending on what color tag that day .
Price list is posted along the pillars / wall , examples: all Jean pant will list how much $ Etc.Helpful 1Thanks 0Love this 1Oh no 0 - Roy L.Bloomington, CA4572Sep 6, 2023
I called the store would not answer the phone the routed me to headquarters. There they don't no anything'. But they were asking for your personal information how strange is that but if you want to give your things away they'll drop whatever they want to go get it but they help you they won't
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Destini P.
Sep 6, 2023
Hi Roy L., We're sorry to hear about your experience and appreciate you bringing this matter to our attention. I have sent you a direct message. If you could reply, I'd like the opportunity to better understand and assist with your inquiry or concern. Thank you for your time.
- Caroline K.Los Angeles, CA77473Aug 13, 2023
Sadly. No treasures here. But I did come right before closing on a Sunday and they did have color of the week tags are 50% off. They get points for right off the freeway since it's a quick in and out. It's also pretty big with a large clothing section and a separate room for HomeGoods.
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Destini P.
Aug 14, 2023
Hi Caroline K., Thank you for visiting our Fontana Thrift Store & Donation Center. We appreciate your feedback. Our inventory is constantly changing, with unique items arriving daily to explore. From clothing and accessories to collectibles, or essential houseware, there's always something to be discovered at our store. We can't wait to have you back for more undiscovered treasures!
- Francesca B.Fontana, CA38181151Apr 21, 2023
Staff is extremely rude. Idk why people act like this. Disappointed. Never going back!
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Destini P.
Apr 21, 2023
Hi Francesca B., I'm very sorry to hear this, but grateful for you sharing your experience. You are our eyes and ears in the community, and without people like you, we couldn't address this issue promptly. Can you direct message me to provide a little more information about your visit? Thank you for taking the time to let us know.
- Wilehado C.Fontana, CA02Jun 15, 2023
Sometime ago I went to donate a number of items. I wanted to use one of their carts to bring the items in but the receptionist said the cart should not be taken outside. Which was a way of telling me she did not want my donations. I'm a Filipino. Is this store whose existence depends on donation engaged in racial profiling?
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Destini P.
Jun 15, 2023
Hi Wilehado C., Thank you for taking the time to write us a review. I'm sorry to hear about your visit. We are committed to providing all our guests with a welcoming and respectful environment. It is generally uncommon for us to accept donations through the front entrance of our Stores. Our Store has a Donation Center located on the property that is conveniently staffed to help you unload your items and provide a receipt for tax purposes. I sincerely apologize if this information wasn’t explained to you by our Store Associate. While we do periodic employee training and evaluations, suffice it to say that your experience would seem to indicate we need to do more. We take your feedback very seriously, and I will share your concerns with our Retail Operations Team.
- Lauren K.Fontana, CA4471015Apr 25, 2022
I love coming to this location! No hassle, easy drop off, nice people. I filled up two carts and still have so much more to give.
Helpful 1Thanks 0Love this 0Oh no 0 - Karen H.Bloomington, CA037Mar 9, 2022
We've gone multiple times to this location and never had a problem but today when we were shopping in the glassware section we were approached by one of the workers. She was an older woman with short dark hair, she told us that they were closing in 15 mins and we said okay thank you and kept looking. She turned the lights from the whole glassware section off. That was so rude especially because I had my kids and sister with me, the store wasn't closed yet and there was probably 30 people still in the store. We were almost done with the section too and we were going to leave right after but when she did that we just ended up leaving. Pretty messed up to treat people like that.
Helpful 4Thanks 1Love this 2Oh no 0 - Tasha S.Riverside, CA5112859May 22, 2019
I've been in here several times and this is possibly the worst Salvation Army I've been too. For several reasons. Any time I find something nice, not even name brand, the price is INSANE. I understand there's a mission behind the prices, such as it is for many thrift stores. However, why would I pay $5-10 for used clothing? $20 for shoes? Even the kids clothing was priced way too high.
Beyond the prices, this place has a lot of junk. ALOT. It could be better organized, and cleaned perhaps. I remember a very foul smell last time I was there.
I'll peak in occasionally and each time I'm disappointed.Helpful 3Thanks 0Love this 0Oh no 0 - Marian D.Beaumont, CA1385Apr 1, 2021
This was my favorite thrift store in that area. They are still closed. Wish they would open
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