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- Lady L.La Jolla, CA329395Apr 5, 2024
Not impressed at all.
$70 for a mediocre breakfast.
For such a beautiful and reputable hotel, I expected much more.
The diner around the corner of my building is much more delicious.
Also, coffee was cold. What in the world?
Very disappointed.Helpful 0Thanks 0Love this 0Oh no 0 - 10122207Dec 20, 2023
My mom and I recently went to the Champagne Bar inside the Plaza Hotel to enjoy some champagne and the beautiful Christmas decorations during the holiday season.
We split the silver champagne tasting flight. The champagne was delicious and we were given olives and nuts as a complimentary bar snack to enjoy while we tasted the champagne. We were both surprised at how large the pours were, full glasses of each rather than tasting portions of each. The servers were kind, but service was slow (we definitely weren't rushed out of there which was nice but we had to flag someone down to get our bill).
It was such a treat to experience this with my mom at Christmastime at such an iconic location. I'll cherish this evening for a long time!Helpful 1Thanks 0Love this 0Oh no 0 - 2172861098Mar 23, 20241 check-in
This establishment is located in The Plaza Hotel. They offer meals, cocktails, and tea most of the day. The service is friendly and professional. Enjoying a meal or beverage here, you bask in the ambiance of The Plaza and enjoy its beautiful flowers. The prices are what you would expect from a restaurant in The Plaza.
Helpful 2Thanks 0Love this 1Oh no 0 - Nov 20, 2022
I love coming by for a drink during the holiday season because The Plaza always looks amazing. However, if you're a non-guest, the experience can be...frustrating.
This is the second year in a row where I've had issues. The four of us arrived just before 5pm, and there were several open tables. In spite of this, we had to wait 35 minutes to be seated at...you guessed it, one of those open tables.
It took forever to get someone to come over, and I went 0/2 on availability of glasses of champagne, leaving me with fewer reasonable options than I would have hoped. We asked for the bill when we ordered the drinks, and even then, it didn't come for a while.
Prices aside, I left annoyed. So, if The Champagne Bar is a must-visit, be aware. If not, there's plenty of other cocktail bars nearby that'll have better service.Helpful 10Thanks 0Love this 5Oh no 1 - Jan 17, 2023
We stayed in the Plaza and we wanted to grab some small bites and drinks here before dinner. The hostess was quite rude. She gave us very few seating options. When we were finally seated, it took 10 min just to place our drink orders. We tried to wave at someone to place our order and were ignored. Our server Nick was not friendly at all. He was short with us and made the experience unpleasant.
We were not excited by this bar. The music and ambience is nice, but service is sub par at best. Kind of disappointing, as the Plaza's service is so exceptional!Helpful 1Thanks 0Love this 0Oh no 0 - Sharon S.Austin, TX335144297Feb 7, 2023
Fabulous Monday afternoon tea after a loooong early morning flight from Texas. Understandably, my room wasn't ready at 12 Noon, so I indulged in a champagne and afternoon tea service.
The service and cuisine are 5 star. The last afternoon tea I enjoyed was pre-pandemic at Raffles Hotel in Singapore. So my expectations were high and this exceeded all thoughts!
If you are gluten-free, vegan, vegetarian or have specific allergies, the chef accommodates- I have an egg sensitivity so the treats were egg-free and scrumptious!
I will return soon! Highly recommend both afternoon tea menus - the seasonal and traditional. 5 starsHelpful 1Thanks 0Love this 1Oh no 0 - Dec 7, 2022
As a guest of the hotel, we wanted to try the Champagne Bar located in the lobby of The Plaza Hotel. The setting at Christmas time is magical! Holiday music playing in the background and beautifully decorated Christmas trees everywhere. The staff was very friendly and attentive. The food was delicious. We shared French onion soup and the turkey club sandwich. The staff was accommodating with us sharing a meal. Definitely a delightful experience.
Helpful 0Thanks 0Love this 1Oh no 0 - 94517616141Jan 6, 2022
Fountain outside during the holidays was fabulous Gavin treated us well, once we got past the gate keeper at the steps. Something magical about having a glass of champagne at the Plaza champagne bar at Christmas time. It was spacious and open. Until next year...
Helpful 8Thanks 0Love this 5Oh no 0 - Malgosia P.Toronto, Canada02Oct 16, 2023
I rarely give bad reviews, but the plaza champagne bar left me no choice. I have never before felt discriminated against based on how I'm dressed and what I look like until I arrived here.
I had been excited to get a champagne flight at the plaza champagne bar for months while planning my trip to NYC and I specifically emailed them ahead of time to ask whether they are open to children. They assured me that children are always welcome and that they have high chairs. They also specified that the bar is walk in only with no reservations accepted. This was fine because I intended in going on a Monday at 5 pm which I figured would be a low volume time.
Flash forward to when we arrive. It's pouring rain outside. The hotel employees at the front door did not even want to let us in with the wagon. Finally I entered with my toddler to check for availability at the bar. There, despite the fact that there were many empty tables, an employee told me they did not have room for us-- that all the tables were reserved for hotel guests (despite the no reservation policy). I tried to mention that we would likely only take an hour and that we travelled specifically to come there, but they still turned us away, back into the rain. I am convinced if I had come without children and dressed fancier, they would have let me in, but instead they turned away a paying customer for the possibility of no customers.
Needless to say the Plaza will not be getting our patronage ever again. We have no need for a place that thinks it's too good for our family.Helpful 0Thanks 0Love this 0Oh no 0 - Emazing E.Strongsville, OH08Aug 20, 2023
Went for breakfast since we had a food credit (that we didn't even want) and it wasn't worth it. The food was decent, but our pancakes and french toast were burnt. They definitely weren't anything special. Don't waste your money here. The service and ambiance were fine, but nothing you would be missing out on. There are so many better places in NYC to eat. Skip this place!!
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