Superior Water Works
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About the Business
Business owner information
Family Owned - Operated S.
"For over 35 years, Superior Water Works, Inc has been the industry leader in water treatment, well drilling, irrigation and overall customer satisfaction. Our mission is simple: to provide you, our valued customer, with the absolute best experience possible in taking care of your water. From well drilling to drinking water systems, septic services to irrigation and agriculture water services our aim is to offer you our best. We service all of Okeechobee, Highlands, Glades, Hendry counties as Authorized, Independent Kinetico dealers, but also service surrounding counties with superior service and outstanding products."
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Fred T.Fort Lauderdale, FL03May 3, 2020Jimmy was my contact guy at superior , nice guy , they do good work . Sometimes it might take a few weeks longer than expected , or cost more $ than expected. I don't mind waiting and paying more as long as the job gets done . Good luck .
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Debbie S.Jacksonville, FL263316Nov 10, 2018Technician came out and claimed to have pumped the septic system when, in fact, he pumped the distribution container. A day later we were back to where we started; non-functioning septic system. Boswell came out and identified the true location of the tank -- Superior didn't even touch it -- and pumped correctly. This error cost me a little over $300.
Helpful 0Thanks 0Love this 0Oh no 0- Martin C.Lake Worth, FL0104Jun 6, 2017
Excellent service. We had a forest fire up in Lake Placid that damaged my water well and prevented the pump from operating.
A neighbour had recommended Superior, which initially surprised me as they were a little distant away being based in Okeechobee which is around 40 miles.
However, having now used Superior I can wholly understand their recommendation.
Brian from Superior came out and had us up and running in less than 30 minutes. Really knows his stuff and I would recommend them for all water well, pump and water purification needs.Helpful 0Thanks 0Love this 0Oh no 0 - Joyce T.Orlando, FL03Nov 28, 2018
Excellent service. Superior Water Works checks my system every month and only adds salt if needed. They came right on time to an appointment to change a filter. Very polite, very professional, very dependable! reasonable prices.
Helpful 0Thanks 0Love this 0Oh no 0 - Eugene H.Indiantown, FL01Mar 6, 2016Updated review
After my review was posted I received a call from Brian McCullers, one of Superior Water Works technicians and set a new appointment time. He arrived and apologized for the past problems with my two appointments being missed. He was very professional and knowledgable about water systems and helped analyze the problems with my system and several ways to correct it. I feel that Superior has many good employees but they seem to have one problem that should be addressed. The office worker failed to log my first appointment, then also should have called not only me but all the customers who had appointments Thursday morning to reschedule their appointments. How many other people took time off of work to wait and no one showed up.
Helpful 0Thanks 0Love this 0Oh no 0Mar 3, 2016Previous reviewI would not recomend this business. On Friday I called and made a appointment to have someone come to my residence and give me a estimate to replace a water system. They set it up for 10 am on Monday. I took a day off work and they failed to show up. When I called they said they forgot to write the information down, even though they gave me Brian McCullers (sales I believe) phone number in case I needed to contact him. I reset the appointment for Thursday at 10 am again. They failed to show up and when I called at 10:45 I was told that Brian had a personal emergency. They did not have the courtesy to call and cancel this appointment. I have missed two days work waiting for a salesman which could have made a sale of several thousand dollars of equipment. This is one of the worst managed companies I have ever delt with.
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