Service Resource

Business is noncommittal with appointments. Contacted company at 9:30am for fridge repair. Owner stated he didn't know if he could come out and that he would call me back. I waited three hours and called again. He asked for my address and directions to home. I asked what time he would be out. He said he didn't know and would call me back. At 6pm, still no call back or show up from him, so I went with someone else. Would have appreciated a little more integrity, a courtesy call, or time committal from this organization if the intention was not to even come out after asking for my address.

We have two ice makers that failed due to age and or lack of maintenance on my part. Called Morrison in Bloomington, my go to place for appliance repairs. Unfortunately, they no longer do ice maker repairs, however they did refer me to Service Resource. Wow! This really worked out well for us. Spoke with Brian the owner. He came same day, diagnosed the needed repairs. He shopped around for best pricing on parts. The pricing to repair one refrigerator didn't make sense to fix do to age of equipment and lack of life expectancy, his suggestion. We agreed to put in new ice maker in the other, he acquired needed parts and installed two hours later. Very clean, neat, thorough, timely and conscientious. He didn't like something he saw from the original installation and reworked it, no extra charge. I learned on trip two he is qualified to do numerous home repairs. We now have him on speed dial. Yes, it shows I'm from Florida, however we live in Brown County as well.