Rush Truck Centers - Laredo

Absolutely the worst place to go to possible. To have the rush name on it , they should be ashamed. The service advisor lied and said my truck wasn't there for a week. I had to show up and verify that my truck wasn't there, and he still lied and said my truck wasn't there. He said that I had five trucks ahead of me , then he said I had 30 trucks ahead of me. That did not start trying to do anything with my truck until I called corporate.

I was charged for things that they said they did that did approve the work for. The communication was terrible, and did not have any emails that would keep me informed. The cut our belt and said it was not on the truck. We had a replacement belt sitting out in the open that they said they could not find. The shop foreman then told my co driver that he was going to tear the truck up looking for it and charge me for it. The shop foreman made good on his threat by charging more money and our bunk was a mess.

They intentionally over charged approximately 3,000 for the work done and when service over heard me on the phone with corporate, then the service writer immediately changed the cost to approximately under two thousand because they new they were wrong. I still had issues with my truck afterwards because of the terrible job they did fixing it. I still was charged for items that I never approved or new about even with the correction made to bill. They are prejudice against black and white people.
I also have documentation and pictures of how they tore our truck up. The service writer with the tattoos threatened Ezekiel due to him calling corporate. The work had to be redone. Laredo also punctured our flex pipe to our turbo causing loss of power to our turbo. The customer is Ezekiel Sherrod with Qualiy carriers.