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VideoBankerITM at this location provides combines face-to-face banking with drive-thru convenience and longer hours. PeoplesBank is a local community bank offering a variety of personal and business banking solutions and resources to help you meet your financial needs. Explore our checking, savings and loan options. Conveniently located Banking Centers in Western MA and Northern CT.
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- Mark J.Westfield, MA024Jun 4, 2019First to Review
Signed up for a new checking account to take advantage of $400 promotion:
https://www.bankatpeoples.com/home/standalone/checking-400?
A week after creating the account, I was told the promotion is no longer valid, despite their system accepting the "Get400" promotion code.
I visited the Westfield brank and was told by a teller that the system accepts codes even if they are invalid since it doesn't validate them. I asked if the promotion could be extended since it had just expired. The teller checked with management and informed me that no such courtesy could be extened for a new customer.
I called headquarters and asked again if they would be able to extend the promotion for a new customer. I explained the main reason for opening the account place was the promotion and that the promotion still appears on their web site and no expiration date is listed. Again, I was told my request could not be honored.
I informed the representative that I would be leaving negative feedback on Yelp and closing my account immediately.
I left Peoples Bank 20 years ago due to their high fees and thought I would give them another chance. Seems not much has changed. There are many better options, including credit unions that are more likely to work with their customers.
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