Services Offered
Verified by Business
Copymaking services
Scanning
Printing
You Might Also Consider
in Printing Services, Shipping Centers
in It Services & Computer Repair
Amenities and More
Ask the Community
Yelp users haven’t asked any questions yet about Office Depot.
Recommended Reviews
Overall rating
13 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Leslie D.San Francisco, CA02Aug 11, 2023
I accidentally ordered a print job (spiral bound training manual) online, and after I had paid, it stated that it was going to be delivered in one week. I needed it the next day. So I called the store and spoke with Hannah, who went above and beyond to figure out how to get the order to the local store so she could print it for me and I could pick it up the same night. Hannah went above and beyond with her customer service, which I truly appreciated!!!! When I arrived, the document did not have a back to it, and she took five minutes to add that for me with " it won't be a problem at all." Thanks Hannah!
Helpful 0Thanks 0Love this 0Oh no 0 - Piper B.Montgomery, AL0172Aug 19, 2022
Jason was extremely helpful! I appreciate his attention to what I was looking for and making suggestions for a better computer choice for what I needed it for and showing me how to save money on my ink size choice. Thanks Jason for all your help!
Helpful 0Thanks 0Love this 0Oh no 0 - Ben C.Pensacola, FL020Jul 17, 2021
Bought a epson printer expecting it to be able to print. Immediately ran into error codes. Called epsom to try and work through the codes. Got temporary fixes but the same error code populated. After 2 months of back and forth with epsom decided to return product and get a printer that actually prints. Office depot won't take printer back. Operations manager told us that if we brought the printer back last week, they would have been able to take it but now they are "cracking down" on returns.... No matter what issues customers run into. Told us to come back tomorrow and talk to his supervisor. As much as i'd love to lug this paperweight across town 30+ minutes to have your manager tell me the same thing.. not going to happen.
Office depot is a terrible company and is obviously struggling. My advice is to order office supplies online or from stores like walmart... where they actually take broken items back. My advice to the manager is to take care of people instead of a company that doesn't care about you. Poor policies and poor customer service.Helpful 0Thanks 0Love this 0Oh no 0 - Priscilla E.Tallahassee, FL22180251Mar 9, 2021
I always enjoy come in at Office Depot just because I've worked here and I know the inns and outs of this place but of course so many things have changed since I last worked here. Ever since working here I am always excited for people to greet you when they first walk in I'm always excited to see the store very clean and stuff being easily pleased back where it belongs and everything just being clean and easy to find. The staff is always very helpful they are always around when you need them in it's always the same feel no matter what store you go into and that's another thing that I love I wouldn't wanna go into one store and he feels different than the last time I've been here. The computers are evenly priced here this is where I got my computer from and I still have it and it's still in good condition and I would recommend anybody to get a computer or a laptop here. I also got business cards done here for my business and I love the turn out
Helpful 1Thanks 0Love this 2Oh no 0 - Samantha J.Crestview, FL6710Jul 16, 2021
Terrible customer service and tech return policy. Was told if we came a week ago they would've been able to give us store credit on our worthless rosin printer but because of new crack downs they would not be able to help us this week. Issues didn't start until after the short 14 day return policy window. Stuck with a $400 printer that doesn't work properly because neither Eason or Office Depot wants to do the right thing and take care of their customers. Shameful. Will also be putting in a BBB complaint.
Helpful 1Thanks 0Love this 0Oh no 0 - Randy B.Pensacola, FL06Jan 7, 2020
This was the third time that I've gone there with a very small binding job and was told (by Andrew) that my 10-minute binding job would take 24 hours. On the way out I talked to Malcolm who said that online orders take priority over walk-ins. Wait, what? All I did was get in my car and drive 15 minutes to get to the store. And someone at home in their pajamas gets their job done first? So after this happened three times, I'm done with this store. The FedEx Office store did the job while I waited. From now on I will get my printing and binding done there and will buy my office supplies at Target.
Helpful 1Thanks 0Love this 0Oh no 0 - Elena A.Burbank, Los Angeles, CA13219May 25, 2017
I had a wonderful experience. My husband and I went in for a new office chair. The variety was great and they had a wide selection in different price ranges. We were helped by a gentleman named Steven who really took care of us. He was friendly and made us aware of a coupon we qualified for. I really felt like he went above and beyond for us and is probably the nicest sales associate I have come into contact with. Thanks Steven!
Helpful 1Thanks 0Love this 1Oh no 0 - Femi A.Southeast Pensacola, Pensacola, FL06Jan 10, 2019
Printing center: If you go in person, they will make you wait hours even for a small job. I would understand if I had a huge order but I didn't. Don't go to this location if you need something done quickly.
Helpful 1Thanks 0Love this 0Oh no 0 - Byoun Jin K.Chicago, IL16313Dec 19, 2012First to Review
I've been there quite a few times. Mostly I've been there for the shipping and printing services. I have no experience with their other departments.
The customer service is horrible. The workers have a very poor attitude and are very rude. They didn't want to help me and they just wanted me to leave. I've encountered two employees that are very rude. The only person worthwhile in that place is the manager.
I'm never going there again for any of their services and I will also tell my friends to stay away from that place. I hope things change soon.Helpful 1Thanks 0Love this 0Oh no 0
You Might Also Consider
in Mailbox Centers, Shipping Centers, Printing Services
in Telecommunications, Internet Service Providers, Mobile Phones