Luis Carpet Care

I've used Luis for a few years now. Always great, punctual and easy to make an appointment with. He goes great work and makes it simple and easy.

I have been recommending Luis and his business to people for years, so it's about time I made my raving review official on Yelp.

Pricing is excellent. Eco-friendly chemicals used are a plus. But what has consistently blown me away is the level of service.

First, Luis's team got stains out of carpets that at least 3 other carpet cleaners previously could not remove. The first time he showed up, I didn't even point out these stains because I thought they were a hopeless case, but he removed them for good.

Second, he and his team are fast and flexible. He's always there to answer the call, and always seems to fit me in within 24-48 hours, if desired. I have had a couple of "emergency spills"--a kid's blueberry smoothie is one that comes to mind--and they literally rushed over to handle them. (Once, they didn't even charge me, because they were already in the area, and I had referred other business to them.)

Third, if you think the days of polite, respectful, hard-working professionals who take pride in their work are gone, you need to meet Luis. I can recall a time when there was one area of carpeting I was going to skip in order to save a little money, but he couldn't stand that that area looked dirty, and decided to include it at no charge. (I am not trying to encourage you to play clever games--their pricing is outstanding--but the point is that they really care!)

I have referred Luis to many friends, and they all have the same positive things to say. If you are looking for a new carpet cleaner, search no more!

About a week ago, I had another guy come out before Luis. Nice guy but big time upsell, carpet will need this and that, recommend that for this price, and anti bacterial for little more, etc... Then I told him I already have a better price and will be in touch. His other guy called me to say, oh, if anyone offers lower its bs and they won't show. Luis was a professional. Straight and no bs. Came out with his son when my renters were running late on moving out and worked around them. In addition, he accommodated a tight scheduled. All for a very competitive price. Carpet turned out great. I have 3 properties and will use and recommend Luis!

Called on Sunday morning to inquire about same day carpet cleaning services. My carpets were in need of immediate cleaning as a result of one of my children making a serious mess. The company was extremely responsive on Sunday morning and was able to send a team to clean my carpets within an hour of taking my call. Although I was unable to take advantage of this due to the 'urgent' nature of my service call and the fact that it was a Sunday, the company features several great specials on its website for use Monday-Saturday. I am very pleased with how the carpets look and the professionalism of the guys that showed up to perform the work. I would utilize this service again.

Thanks again, Luis Carpet Care, for your service!