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- John F.Waxhaw, NC32Aug 3, 2017
Great service. Had a remote that needed programming. They had me programmed in 20 minutes.
Helpful 0Thanks 0Love this 0Oh no 0 - Texascatlady 8.South Austin, Austin, TX03Sep 6, 2019
I went in to purchase a new remote key, have it cut, and then programmed. Good prices. The Front receptionist was nice and dialogue was short and to the point. Then I waited for over 2 hours for them to program my remote and watched 4 different people attempt it. No one said a word to me or communicated they were having any issues. I finally went up and asked if they had an update. Shortly after as a guy was walking back out to my car he mentioned they were having trouble getting the car into program mode. I got my stuff and went outside and asked him if he knew how much longer it would be. He said he didn't know and was sorry for the wait. I then stated I was just going to purchase the key as I couldn't wait any longer and that I would have someone else program it. I would have been ok waiting, but no one talked to me about anything, asked me any questions, or apologized for the wait until I said something.
Helpful 0Thanks 0Love this 0Oh no 0 - Dena B.Marysville, WA210Nov 10, 2011First to Review
I purchased a keyless entry unit in August. I was very busy and didn't get to program it for a week or two. The programming failed. This was the 2nd unit I purchased from this company in about 3 years. This unit looked different and the programming instructions were for a different model car. Not knowing if that had anything to do with the programming failure, I contacted the company. They gave me some suggestions of what to do, which I followed. I did get the unit to work once right after programming, and another random time a different day. I contacted them yesterday about this. Their 30-day refund had expired, which I understand. What I don't understand is them telling me it doesn't sound like it is a defective device! It's not working, I've followed your instructions word for word, and it's not defective? They did offer an exchange, but said "at this point the situation does not seem to point in the "bad remote" direction". What is it then? Just curious. Fortunately there are other companies that sell these devices.
Helpful 2Thanks 0Love this 1Oh no 0 - Diane M.Los Angeles, CA43Apr 26, 2013
Ordered my remote online and it arrived in no time. The remote came with a list of instructions to program to my vehicle. It took only a few minutes to do. Thanks Keyless Ride, you guys saved me a whole lot of time and money.
Helpful 0Thanks 0Love this 0Oh no 0 - t w.Georgetown, TX0473Jul 28, 2014
Honest and helpful employees. Stands behind their product and beats the dealer's price "hands down".
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