Location & Hours

Suggest an edit

35000 Warren Rd

Ste 43

Westland, MI 48185

Get directions

Other Jewelry Nearby

Sponsored

Plymouth Jewelry & Gifts

5.0 (14 reviews)

4.6 miles away from J B Robinson Jewelers

Mickie W. said"This is a great little shop! I called to see about having my wedding set resized. The lady who answered the phone was very helpful and said they could have it done in a few hours. I took my rings in and looked at some of their…"read more

in Watch Repair, Jewelry

Norman’s Jewelry & Loan

4.5 (8 reviews)

10.5 miles away from J B Robinson Jewelers

Parker L. said"Went to Normans with a crazy idea for a birthday gift for my brother, we sat down and got to customized it together! The ending product came out way better than I expected and made the process easy to understand and with great…"read more

in Pawn Shops, Jewelry, Jewelry Repair

Schlanderer & Sons

4.0 (16 reviews)

18.9 miles away from J B Robinson Jewelers

Nancy F. said"I came into possession of a Rolex watch from a deceased family member. I called Schlanderer and spoke with Gordon who answered some basic questions and offered to examine my watch. When I visited Schlanderer, Gordon very kindly…"read more

in Jewelry, Watches

Amenities and More

Walk-ins Welcome

Accepts Credit Cards

Recommended Reviews

Your trust is our top concern, so businesses can't pay to alter or remove their reviews. Learn more about reviews.

Username

Location

Choose a star rating on a scale of 1 to 5

With so few reviews, your opinion of J B Robinson Jewelers could be huge. Start your review today.

Overall rating

2 reviews

5 stars

4 stars

3 stars

2 stars

1 star

Laura S.
Livonia, MI
5
182
8
Sep 12, 2020
Updated review
Not only have they been closed for months longer than other stores in the same mall, they changed their hours with no notice and no information on the store I called their sister company Kay Jewelers in the same mall and there are staffing issues and they are temporarily closed AGAIN. Drove to their store twice in one Saturday trying to have a mandatory inspection done to keep our wedding rings warranty in tact. I will NEVER purchase another thing from them.
Helpful 0
Thanks 0
Love this 0
Oh no 0
Aug 7, 2020Previous review
Honestly have been shopping with them for YEARS but has this site gone downhill fast. Store employees seem disinterested, maybe due to what seems like a large turn over regularly of employees. I have the extended warranty on our wedding sets and they have to be checked twice a year to not void this, and it takes FOREVER for one of them to do a check on two rings. It used to be easy to do this, now they want to only email proofs of inspections and not print them out like they used to. I have had to drive back to the store twice to demand they print me a copy as it never got them. Not even sure if this store has opened yet after pandemic believe me I have called and called and their recording says opening (soon). And try to get someone from their customer service on the phone asking about it. Good luck, purchase elsewhere.
Jul 24, 2017Previous review
Beautiful jewelry but they appear to be always changing staff and its kind of a pain in the rear end doing twice yearly required jewelry inspection required to keep the extended warranty (that you have to pay for) for items purchased there. I show up with all my paperwork but they always seem to have issues finding my account and it takes forever to do this.
Adam M.
Westland, MI
0
28
3
May 19, 2015
First to Review
They were able to resize our size 7 ring down to a 3.5 beautifully and with a six month guarantee.

My soon to be fiancé and I went to five different stores before deciding this was the best bet. The other jewelers were split 50/50 whether or not the ring could be sized down so far. We gave JB Robinson our business and couldn't be happier.
Helpful 0
Thanks 0
Love this 0
Oh no 0