Review Highlights
“My daughter and I were discussing getting pedis and saw the sign as we were driving for the $20 pedi special and decided to drop in.” in 2 reviews
“I always call for an appointment because Kevin and Carrie are very busy - a reflection of their exceptional work.” in 2 reviews
“Got there 30 min before close and they took off the set the previous lady had done and put on a new set in an hour.” in 3 reviews
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Overall rating
36 reviews
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1 star
- Jason B.Clayton, MO01Dec 9, 2023
i'm going to give one star just because I can't do zero. That was the worst pedicure I've ever had. 25 minutes from the time I was called back until I checked out and walked out the front door. The person next to me received a foot massage while I didn't get any foot massage, and in fact, she never touched the bottom of my feet. when I first went to sit down, I had to ask them to drain the water because it was full of hair and other peoples slime and gunk. This place is very dirty and every chair is ripped and full of holes. I am so embarrassed that I gave someone a gift certificate for this establishment a while back. I asked three times for clear polish on my nails but she never applied anything. before I stood up after the "so called" pedicure, she already filled the water and waited for me to stand so the next person could sit.
WARNING DO NOT GO HERE!!Helpful 0Thanks 0Love this 0Oh no 0 - Cary W.SoMa, San Francisco, CA01Jun 4, 2023
When asked if they could replicate a photo I was told yes then after getting a pedicure with shoddy polish, I was told they could not do the manicure in the photo I originally showed them so now I have a pedicure with shoddy polish and no manicure to match. If they had told me they could not replicate the manicure in the photo when I walked in, I would have spent my time finding a salon that could as opposed to spending over an hour getting a poorly done pedicure. I would not recommend this salon.
Helpful 0Thanks 0Love this 0Oh no 0 - Cathie B.SoMa, San Francisco, CA01May 19, 2023
My daughter came to Hannah's today for graduation nails. They quoted her one price over the phone but charged her $15 more. The "manager" Carrie did her nails. She was rude to her as well as other customers, wouldn't let her look at her nails & left the table 3 times during the visit having other people jump in to work on her nails. When she saw the atrocious French tips, she asked for them just be painted a solid color since there wasn't time to re do them. Carrie said, "they're going to look bad but ok". My daughter left with very thick, jagged & lumpy nails that weren't even painted on the sides, although she had paint on her fingers. I returned asking for a refund & Carrie was unbelievably rude. She had her voice raised for the whole place to hear and blamed my daughter for her poor work. We have had a few other bad experiences here but decided to give it another try, mainly because it's easy to get in..... now I know why. The poor work, lack of customer service & refusal to take responsibility & make a situation right shows how Carrie runs her business. We will never be back & will tell anyone not to waste their time or hard earned money at Hannah's.
Helpful 0Thanks 0Love this 0Oh no 0 - Alysha M.Beulaville, NC082Jan 14, 2022
Brooke did an amazing job doing my manicure. She has gentle hands and is very soft spoken. I liked this salon was clean and I didn't have to wait much to do my manicure and pedicure. I did a walk-in and I was already getting my pedicure 10 minutes after I walked in. The staff was very nice. I will be coming back.
Helpful 0Thanks 0Love this 0Oh no 0 - Kristine B.Springfield, MO02Apr 16, 2021
I got a full set here and it was one of the worst I've had. They already look grown out, are uneven, and just look sloppy overall. Waste of my money.
Helpful 0Thanks 0Love this 0Oh no 0 - Katie B.Ozark, MO021Aug 12, 2019
I've been here before it was okay I waited like 10 minutes even when they were busy. But when I came back today I waited around 40 minutes. They repeatedly told me a few more minutes and I waited. But they weren't even that busy only 2 people waiting, while people ahead of me were getting in with appointments. I called before to make sure they could get me in due to me being in a rush. Overall I didn't get my nails done the customer service sucks.
Helpful 1Thanks 0Love this 0Oh no 0 - Kelsey W.Nashville, TN152511Aug 9, 2018Updated review
Just wanted to drop some other photos of nail sets I've gotten in the past. The first two photos of the black and red set are to show the color changing polish I got with a matte top coat! They were so fun !
Helpful 0Thanks 0Love this 0Oh no 0Feb 6, 2018Previous reviewFirst visit ever today! My tech really took her time, and gave me a great set! They got me in fast and didn't complain about me taking a little longer than their hours. I'm very happy with my nails and will be going back again!
Nov 12, 2017Previous reviewFirst visit ever today! My tech really took her time, and gave me a great set! They got me in fast and didn't complain about me taking a little longer than their hours. I'm very happy with my nails and will be going back again!
- Jenna K.Halfway, MO018Jan 15, 2019
I am SO infuriated right now. I'm not sure why my luck is so bad with nail salons but here we go again... I've gone into this place only since December 21st. I've been in there about 5-6 times now since. The first set of nails I had were good, came in to get that set filled and the next day the thumbnail snapped in half when I pushed a button to lock a bathroom door. Went in and they fixed it. The next day, my other thumb nail literally fell apart in half. The tip just folded over and fell off...went back in again and they fixed it. A few days later.. more nails popped off. My pointer finger and my middle on the same hand. The entire nail. Went back again and they fixed it and I got a fill, that I PAID FOR. Once again a few popped off and so I just said screw it, I'll just get a new set. I JUST GOT THESE DONE ON SATURDAY. As soon as I left... a rhinestone fell off. All I did was get in my car and leave the parking lot.. so there I go BACK in the salon and they glue it back on except there's glue all over the top of the nail and the rhinestone.. so no longer is it shiny and I just paid $5 per stupid little rhinestone. Yesterday I was at the grocery store and all I did was grab my wallet out of my bag and the pointer finger fell off... this morning im sitting here at my desk and as I'm telling my co-worker AND SOMEONE I REFERRED TO THAT SALON TO GIVE THEM BUSINESS...they just start lifting off... 6 nails are off now so I go back into the salon and I'm pretty fed up at this point because I have had to come in there MULTIPLE times to have them fixed... and I've spent $100 in less then a month. I was completely kind and said to the owner, "Look I really like you guys and I enjoy coming here. But this is completely ridiculous. I just want my money back and that's it. I don't want them fixed or to waste anyone's time." The lady who is apparently the owner immediately started getting rude with me and making all kinds of excuses that make NO sense. First she says that I obviously peeled them off. Well if there's a nail lifted half way off my actual nail... NO I'm not going to leave it till it eventually falls off on its own. I type all day so that's not really something I can work around. Second... you should not be able to peel off a NEW acrylic nail. I shouldn't even be able to lift the corner of the bitch!! Then she said I'm too hard on my hands, I told her I work at a desk in a office typing and answering a phone.. then she said they're too long?? They're not long. Whatsoever. She said they do this all day every day and it's not their fault or anything wrong with their products. Lady, I grew up in a salon. I know exactly what bad work looks like. I just simply wanted my money back and was very polite. Because of your rudeness, ripping me off and horrible customer service, I will NEVER step foot in there or refer anyone else to this place ever again. I HATE BAD SERVICE AND EVEN WORSE CUSTOMER SERVICE. I just want nice nails. Hope the $40 I just wanted back is worth it Hannah's Beauty Salon for the bad review and the people I will surely be telling about you ripping me off.
Helpful 2Thanks 0Love this 3Oh no 0
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