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Review Highlights
“Thanks to Noemi's guidance and assistance, I am now current on my taxes, and I owe it all to her hard work and expertise.” in 3 reviews
“Barbara Turner goes all the way and extremely patient in working my case.” in 2 reviews
“I finally made a call to get assistance and Roger Hernandez went above and beyond to help me navigate this terrible situation.” in 2 reviews
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About the Business
Business owner information
Thomas P.
The mission of Creative Tax Solutions is to provide the highest quality accounting, tax and advisory services to help our clients take control of their debt and finances, and enjoy less stressors as they focus on the future for their family and business.
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Recommended Reviews
Overall rating
17 reviews
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- Rico V.Columbia, SC642Feb 29, 2024
I had the pleasure of working with Noemi from CTS to get my taxes in order after being delinquent for four years, and I couldn't be more impressed with her expertise and professionalism. Noemi was incredibly patient, understanding, and thorough throughout the entire process. She took the time to carefully explain everything to me and ensured that I understood each step along the way.
Her dedication to her work and her clients is truly remarkable. Noemi's attention to detail and commitment to accuracy gave me peace of mind knowing that my taxes were being handled by someone so competent and trustworthy.
Thanks to Noemi's guidance and assistance, I am now current on my taxes, and I owe it all to her hard work and expertise. I highly recommend Noemi to anyone in need of tax assistance. You won't find a more knowledgeable, professional, and caring tax professional than Noemi.
Thank you again Noemi and the rest of the staff at CTS.Helpful 0Thanks 0Love this 0Oh no 0 - Rolly L.Rancho Cordova, CA286May 28, 2019
This review is unsolicited. I worked with CTS since Fall of 2016 to May 2019. CTS provided professional tax service second to none. They guided me all the way and uncovered many tax strategies resulting to very positive outcomes in resolving the pain associated with the IRS and turning most disadvantage into my advantages.
Barbara Turner goes all the way and extremely patient in working my case. Without Barbara, I could well be another lost soul and not surviving my ordeal with the IRS. It was a job well done and this positive review will not do justice for the service CTS and Barbara did to successfully solve it. I saved thousands from the last IRS Notice and removed tax owed for 2011, and Shared Responsibility. I cannot name it all here.
I will move on in life with this great memory working with CTS.
Thank you so much Barbara, Paul and CTS.
With Truth Profound,
RolandoHelpful 1Thanks 0Love this 0Oh no 0 - Olivier j.Brooklyn, NY18117Jun 14, 2019
very very bad company, they make me lose mine time and my money,
im a restaurant owner in NYC.
I old $11000 to irs, after months working with this ridiculous company'they finish my deal i own even more money to the irs now
plus i pay a lot of money to creative tax solution and they do nothing, so now i end up paying $12500 im so upstateHelpful 0Thanks 0Love this 0Oh no 0Business owner information
Thomas P.
Jun 15, 2019
Hi Mr. Jouannard,
We still have everything open with your case it's not complete. The expense sheet you sent back was signed BUT you did not include your additional expenses we needed to reduce your tax debt from the 1099 though Grubhub. So how are we at fault???? We can't just magically makeup the expenses for you??
As discussed, to stop the collections we set up the payment plan to buy us time for you to get what we needed so that you don't get garnished. We cannot reduce anything until that is done. We have discussed this a few times. We also wanted to convert you to an S-Corp for future tax savings. You are costing yourself thousands per year. - LaJoyce S.Tolleson, AZ4479Aug 25, 2020Updated review
Not a company I would recommend, they are very unorganized, it takes a long time to get an update, and they rarely answer the phone.
As you can see a response with excuses made for the terrible experience and my service was way before covid-19 was even known.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Thomas P.
Mar 23, 2020
I have to apologize if we can't meet your standard during a Worldwide Health epidemic! The State of Florida has closed all Non-essential business
I have investigated your case and see that there has been constant communication between our office and you. Our office has done everything as agreed.
Your review does not come as a surprise since your first complaint was your frustration misplaced with our office as the issue was with the IRS turn time for processing your returns, which we have no control over. Our office has prepared and filed your returns as agreed and has submitted your full file to the state for review for resolution. We have been in communication with you and the state during this time and provided an update for the state counter offer as well.
Our office has expedited your file as the state has issued a deadline for enforced collection activity. We would like to complete your file, but should you feel uneasy with our services it may be best to part ways.
Since the fees paid do not fulfill the amounts due for the tax preparation should you choose to cancel, we will send you an invoice for any outstanding balances for the services performs. Thank you.Mar 19, 2020Previous reviewNot a company I would recommend, they are very unorganized, it takes a long time to get an update, and they rarely answer the phone.
Dec 26, 2019Previous reviewIt was a rocky road at the beginning, the company does need to work on communicating better, following through on getting things completed in a timely manner at times, you do have to check on things yourself sometimes, but they do actually help you with your tax issues.
- Stanya T.Irvine, CA221Sep 29, 2018
I reached out to CTS to help me with my complicated tax situation. They have far exceeded my expectations. Their patience through the process has been the best. My Rep, Noemi, has been very thorough. She consistently follows up without annoying the heck out of me. Even when I've taken forever to get her the information she needs, she never made me feel like she was bothered by my lack of follow through. And their fees are very very reasonable and trust me, I did my research before choosing them. I give CTS two thumbs up and a fist bump!!! They are the best. I will use them forever.
Helpful 2Thanks 0Love this 0Oh no 0 - Renna N.West Palm Beach, FL30894Feb 3, 2019
This is a great team of individuals who truly care and work their hardest to get the best results for you.
Helpful 1Thanks 0Love this 0Oh no 0 - Sara B.Aztec, NM010Dec 10, 2019Updated review
If I had it to do all over again, I would have found a tax attorney that I could visit in person or handled it all myself via google. I didn't know any better. I still got garnished by the state which CTS says is my fault. The IRS has "forgiven" my debt but if I get a slightly better job they're coming after me for the money. The CTS rep really tried and she was kind. If you have a complicated scenario, are facing bankruptcy, job loss, property loss, that might be too complicated to manage over the phone.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Thomas P.
Mar 1, 2019
Hi Sara, Think there might be some confusion about which company you hired. We don't have any Current or Former Sara B from Aztec NM as a client?
Also, We provide clients 100% money back guarantee if they're not happy with our work.
But if you need some help with your tax situation We would Love to Help you out! Please call me at 561-536-4450 Ask for Tom Patti I'm the owner.May 19, 2019Previous reviewUpdate: My State taxes have been negotiated into a payment plan for 36 mos. I am grateful I didn't have to spend the time to negotiate that deal. The IRS will not negotiate until my 401k contributions are stopped. Word to the wise. Stop any evidence of saving for your future before negotiating with the IRS.
update: we're working on things. The owner called me. He explained many thing to me about the process. He erased some fees. As we progress I'll leave updates. ---im a current customer and I'm not pleased. Yes they did stop any threatened garnishments. However, they have not saved me any money. I realize the tax laws have changed. Adam assured me they would work with me to find ways to get the tax debt reduced. They send you a Client Tax Organizer, which looks like a simplified 1040 form. Whatever you fill out on the CTO is exactly what goes on your taxes. They don't ask you any questions like a real tax preparer would.Apr 6, 2019Previous reviewupdate: we're working on things. The owner called me. He explained many thing to me about the process. He erased some fees. As we progress I'll leave updates. ---im a current customer and I'm not pleased. Yes they did stop any threatened garnishments. However, they have not saved me any money. I realize the tax laws have changed. Adam assured me they would work with me to find ways to get the tax debt reduced. They send you a Client Tax Organizer, which looks like a simplified 1040 form. Whatever you fill out on the CTO is exactly what goes on your taxes. They don't ask you any questions like a real tax preparer would. I asked questions to find deductions and get convoluted answers in return. This has cost me much more money than I owed the IRS. By the time I pay creative tax, the state(which I had no issues with to begin with and now I owe them an additional 3k), and the IRS.I feel bad that I recommended them to a coworker because they're screwing her over too. This experience has driven me towards bankruptcy. Everything I was told in my consultation has been a lie.
Feb 26, 2019Previous reviewI'm a current customer and I'm not pleased. Yes they did stop any threatened garnishments. However, they have not saved me any money. I realize the tax laws have changed. Adam assured me they would work with me to find ways to get the tax debt reduced. They send you a Client Tax Organizer, which looks like a simplified 1040 form. Whatever you fill out on the CTO is exactly what goes on your taxes. They don't ask you any questions like a real tax preparer would. I asked questions to find deductions and get convoluted answers in return. This has cost me much more money than I owed the IRS. By the time I pay creative tax, the state(which I had no issues with to begin with and now I owe them an additional 3k), and the IRS. My 8k debt is now up to 13k. I feel bad that I recommended them to a coworker because they're screwing her over too. This experience has driven me towards bankruptcy. Everything I was told in my consultation has been a lie. Use a real accountant who you can visit in person!!
- Joleina R.Las Vegas, NV901519May 27, 2018
I would like to start off by thanking the CTS team! Adam right from the beginning made me feel really comfortable right at the start. And a special thanks to Don that was able to negotiate a great manageable payment plan with the IRS and State. I would highly suggest this company!!!
Helpful 3Thanks 0Love this 0Oh no 0 - Jennifer S.Aliso Viejo, CA211Aug 3, 2017
I absolutely cannot say enough good things about this company. I have been working with them for almost two years on my case. They are kind, thorough, helpful, positive, honest, reliable and for me, life changing! I ended up in a tough situation and felt completely helpless and overwhelmed when I reached out to them. They have walked me through every step of tax resolution. I never felt judged or embarrassed. I will always go to them for my tax needs. I also have to say that my case manager has truly become a friend. She cares about my family and has worked so hard to help me get back on track with a tax resolution I can realistically pay. I will always sing their praises! They are the real deal!
Helpful 3Thanks 0Love this 0Oh no 0 - Wellington William S.Boynton Beach, FL135213May 28, 2018Updated review
Creative Tax help me out with my bookkeeping and accounting and did an excellent job And as well excellent customer service support 100% satisfaction..
Helpful 2Thanks 0Love this 0Oh no 0May 26, 2018Previous reviewlike this Creative Tax help me out with my bookkeeping and accounting and did an excellent job
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