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- Apr 13, 2022
Half empty strip mall in view of FedEx field, China Restaurant has a reputation for great food with poor service.
No maitre d to greet you, no hostess to seat you and the place is still in COVID response mode
Food was good. Eat in available. And it comes out HOT! Ingredients were fresh. Carrots and celery were crunchy.
I got the King Pao chicken which was excellent. Chicken was thinly sliced. Sauce was flavorful and not too hot.
Prices are reasonable and an excellent value. If you can pick it up, you win!Helpful 0Thanks 0Love this 0Oh no 0 - Alexa A.Alexandria, VA0304Dec 13, 2018
Horrible Horrible HORRIBLE customer service and the food is mediocre at best.
Horrible Horrible HORRIBLE customer service and the food is mediocre at best.
Horrible Horrible HORRIBLE customer service and the food is mediocre at best.Helpful 1Thanks 0Love this 0Oh no 0 - Vanessa W.Lanham, MD3138Sep 11, 2019
The food is delicious and great portions. However the Delivery guy is very rude and will call you to come outside and have the nerve to expect a tip. They will lose business because of thier Delivery issues.
Helpful 0Thanks 0Love this 0Oh no 0 - Jasmine T.Washington, DC519115119Feb 8, 2018
This place is open as of 2/7/18.
This place is a disgusting, just gross. We waited 1 hour and 15 minutes for terrible food. After the first 45 minutes we called the restaurant to ask where the delivery person was and I was rudely told that someone was on the way. 30 minutes later their lazy delivery man called and asked me to come outside to his car and get my order. Upon opening the containers we could tell nothing was cooked fresh. We ordered mushu chicken, General Tso's chicken, chicken teriyaki, fried rice, and an egg roll and nothing was good. The mushu chicken smelled like POOP and was grey. The Gen. Tso's tasted like FAT. No chicken, just FAT! The fried rice was also grey and smelled freezer burnt. I didn't even know rice could turn GREY! The teriyaki and the egg roll were incredibly dry. The egg roll practically snapped in half! Just disgusting! CLEARLY nobody here cares, why work in this community if you are so disrespectful to your customers? I can't believe that I spent $30 on food that tasted like it came straight out of the dumpster! Do not waste your time or money here!Helpful 4Thanks 0Love this 3Oh no 0 - Andrea L.Hyattsville, MD01Oct 6, 2018
I've been ordering from this restaurant for over two years without any issues. Normally my son goes to pick the food up, but our car is currently in the shop so we ordered delivery. An hour after I placed the order I get a phone call from the driver telling me he is outside. I send my son outside and no one is there. I tell the driver this and he says he is parked in front of a house. I tell him I don't live in a house, I live in an apartment. He says they don't deliver to the door, that I have to come outside. I told him my son was outside and didn't see anyone or any car in our parking lot. The driver then started arguing with me about the address and told me I put it in wrong. I said no I didn't he was just in the wrong place. Then my son noticed that a car had pulled out of the parking lot across the street and was driving down the road very slow. I told the driver to look for a mail truck and that it was parked at the entrance to our driveway. We then see him pull into the parking lot across the street and I told him he was in the wrong lot. He said to me, "You are f**king with me." I told him no I wasn't, he was just in the wrong lot and he should look for my son who was standing outside. The driver then pulled into our lot, and I told him to pull up and he would see my son, but he did said, "F**k you! I no deliver to you. You don't know where you are." He then hung up on me. My son was standing right outside. All the driver had to do was get out of his car. He pulled out and left.
I then called the store and reported the entire thing. The lady said she would have another driver bring my food back out to me. I told her that I wanted some sort of a discount because it had already been over an hour since I placed my order, my food would be cold, and the driver had cussed me out. No matter how many times I said that she didn't understand me. Then she said she would make my food again and have another driver bring it out. I said that was fine, but at that point I will have waited probably two or more hours for my food, and their driver still cussed me out. I said that I wanted a partial refund and she finally understood me. She said they don't do that. I tried to explain that I order from them all the time, but she didn't seem to care. When I finally told her to just give me my money back she said she could not do that, that I had to call "the company," meaning Beyond Menu who handles all of their internet orders.
While on the phone with Beyond Menu I received an email that my order had been cancelled. I checked my credit card only to see two separate temporary charges for my order. Beyond Menu has assured me I will receive a refund since my order was cancelled. So now I have to sit and wait and hope neither charge actually goes through. In the meanwhile I have EIGHTY DOLLARS of my money locked up because it was authorized twice.
I have NEVER experienced anything like this before. I cannot believe that the driver cussed me out like that all because HE was in the wrong place and didn't know how to read street addresses. They certainly won't get any more of my money. My advice is to stay away from this restaurant unless you want to be cussed out and called a liar.Helpful 0Thanks 0Love this 1Oh no 0 - Solomon P.Landover, Landover, MD01Nov 12, 2019
The most disgusting food ive ever had. Dont go there. The food tastes like it was left out then reheated. You will get food poisining like i did.
Helpful 0Thanks 0Love this 0Oh no 0 - Dee B.Upper Marlboro, MD09May 9, 2015
I give two stars because the food itself was not bad. I'm giving it a low score because of the customer service. Here goes...
I was home alone with all three dogs (i know that this review sounds petty, but having to put all of them up and getting dressed was not looking probable.) I didnt feel like putting them all up in their cages and driving to pick up food in the rain, and then coming back. I figured it would easier to boot up Netflix and wait for delivery. Also, my family and I just moved to the area and I'm not familiar with the restaurants in the area. Needless to say, I'm not ordering from these people again. Now, I'm used to drivers calling before knocking. This driver called me, and when I opened the door, I looked out to the parking lot; not only was he deliberately parked across two parking spaces (thank goodness my neighbors weren't home, since it was their reserved spaces), but he further motioned for me to come outside. He wouldn't come to the door! So I STILL had to get decently dressed (I wasn't setting foot outside with a robe on.) and gather all of the dogs into their cages. I walk up to the car and he doesn't even get out of the car. He sits in the car, while carrying on a phone conversation! Then he holds my bag of food out of his car door. I said, I don't need to sign?" (I'd paid by debit), He replied, Nope! and continued to hold my food out the door with one hand. I took the bag and he carried on his conversation. I was quite bothered by this. China Restaurant, if you're reading, whoever on your staff drives a blue Toyota Prius completely turned me off from ever ordering from you again.Helpful 2Thanks 0Love this 0Oh no 0 - Cristen K.Bronx, NY532Mar 30, 2013First to Review
I had high hopes for this place. We ordered from them on Grub Hub on the 17th of March and the food arrived super fast and was actually really good. So, we thought we would give them another shot today and saw that they are now "phone call only" on Grub Hub. Weird, but ok. So we gave them a call, went through the whole process of ordering, giving our card info, etc. and then they asked for our address and didn't know where it was. They were asking how to get there, where we are near, etc. and then told us "No, we don't deliver to you." I politely explained that they do because we had ordered from them once before and I was told "No you didn't. We don't deliver to you" and they hung up! Mind you, we live less than 4 miles from this place, it's 8 minutes by car and they won't deliver here? While their food is good, I would skip it because their customer service is severely lacking.
Helpful 2Thanks 0Love this 0Oh no 0 - Kelly W.Hyattsville, MD02Aug 29, 2015
THE DRIVER !!! THIS IMBECILE DEMANDED A TIP FROM ME WHEN I ORDERED $40+ dollars worth of food and he did NOT even get out of his car to bring the food to my door. THEN he beeped the horn at me as i was walking to him. I asked him which bag was mine, he said " tip tip what about my tip" I said no tip you didnt bring the food to my door and you beeped the horn at me where is my food and he started rolling the window up IN MY FACE. I had to grab the bag off of the seat before the window got all the way up. I can not believe what just literally happened ... Guy in a dark blue Prius should NOT have contact with people at all then I get to my food and my order isnt even correct smh Never Again GrubHub
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