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- May 27, 2023
I moved to Abilene a year ago and I have learned two solid things from my realtor. One of them is to always call ACS if I have any HVAC issues. They have come out to service my old unit several times including the inspection after I bought the house a year ago. Two weeks ago the old unit finally gave out. These guys had me back in business with a new American Standard unit. They have always been professional at my house and at their shop. They will be the only company I will call for any issues. Glad my realtor told me about them.
Helpful 1Thanks 1Love this 1Oh no 0 - Jordan B.Robinson, TX114136May 23, 2022
Kade was great and provided fast reliable service! We will definitely continue using ACS for all of our HVAC needs.
Helpful 0Thanks 0Love this 0Oh no 0 - L L.Mesa, AZ305622239Apr 9, 2018
We needed a second opinion for an elderly family member who got a pricey estimate when she called another company about a concern with her heater. I was concerned the other company was trying to rip her off / take advantage of her! Upon hearing about the pricey estimate and living in Arizona and not being present for the initial estimate, we wanted a second opinion to determine if truly the recommendation by the other company was really necessary. I called ACS on Monday morning, and they arrived on Monday afternoon! Joseph called me personally to let me know what he concluded and he was informative, thorough and SUPER HONEST!! He said that everything looked fine. He said he tested the pressures of the unit and did an overall inspection and everything was in working order! He even changed her air filters!! They did not even charge a service fee!!
Needless to say, EVERYONE in the family (several family units) who lives in Abilene TX will be using ACS Heating and Air because they are HONEST and ETHICAL!!! We have already spread the word!! Family members will go out of they way to tell friends and strangers too!! Such an honest company deserves our business and the people of Abilene deserve to work with an honest company, not one who will take advantage of an opportunity to make money even if the work is not needed!!! Call them to your home or business and I'm confident you will also be as impressed as I am!!
AND...I am a Yelper who had a LOT of reviews!! I am not a friend or family, or a bribed person (which we all know happens) posting a review!!!Helpful 4Thanks 0Love this 2Oh no 1 - Shea K.Brenham, TX7405Jul 27, 2017
ACS came to drop a vent in room that had been added on to my parent's house. They were so nice and professional. They got the job done in a timely manner, cleaned up their mess and were very reasonable. Just super nice folks. Definitely would use them again!
Helpful 2Thanks 0Love this 1Oh no 0 - Lorie R.Abilene, TX02Jun 6, 2018
We called ACS AFTER A BAD EXPERIENCE WITH ANOTHER COMPANY and they came out and accessed the problem and got us on the schedule for a new unit in about 3 days time!!! They came out and replaced the unit in about 5 hours time...our house is nice and cool again!!!! Great people!! Great work!!!
Helpful 1Thanks 0Love this 0Oh no 0 - Julia C.Clyde, TX03Oct 28, 2016First to Review
I highly recommend Brad from ACS. I called late on a Thursday night and he called back by nine the next day. He came as soon as he could to fix my elderly father's AC, checked the heater for winter and pointed out some things that weren't dangerous but also not up to code (they live outside the city limits). He explained what had happened and was very nice and polite. I will definitely use again if needed.
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